Kanukutla Kavya
Data Annotator • Hyderabad, India • k************@gmail.com • +91*********601
Professional Summary
Detail-oriented Data Annotator with experience in chat and email customer support, data processing, and quality assurance. Strong written communication, issue-tracking and CRM experience with a track record of meeting quality and productivity KPIs. Seeking to apply annotation, data validation and process-improvement skills to support high-quality training datasets and operational excellence.
Technical Skills
Testing: Data Quality Assurance,Data Validation,Labeling Guidelines Adherence,Quality Checks,QA Reporting
Data and Analytics: Data Annotation,Data Labeling,Text Annotation,Metadata Tagging,Content Categorization
Tools and Methodologies: CRM tools,Ticketing systems,Knowledge base systems,MS Office,Google Sheets
Customer Support & Communication: Live Chat Support,Email Support,Customer Query Resolution,Escalation Management,Customer Satisfaction CSAT Focus
Processes & Soft Skills: SOP compliance,SLA management,Multitasking,Attention to detail,Documentation
Work Experience
TAO Digital Solutions India Private Limited
Hyderabad, India
Data Annotator
Sep 2024 – Oct 2025
Tech Stack: CRM tools, Ticketing systems, Knowledge base systems, MS Office, Google Sheets
- Handled inbound customer inquiries via live chat and email, diagnosing product, service and account issues and resolving them using CRM tools while maintaining accurate interaction logs for downstream data use.
- Performed data processing and annotation on customer interaction records, applying consistent metadata tagging and categorization to produce high-quality training datasets and support analytics initiatives.
- Maintained CRM and ticketing records with precise updates and notes to ensure traceability and audit-readiness, supporting quality assurance efforts and handoffs to other teams.
- Consistently met quality, productivity and customer satisfaction KPIs by following SOPs and SLA targets, contributing to reliable throughput and service-level performance.
- Escalated complex or unresolved issues to technical and product teams with detailed reproduction steps and annotated evidence, accelerating issue resolution and informing product improvements.
- Conducted quality checks on annotated records, identified inconsistencies and implemented corrective feedback loops; updated knowledge-base content to reduce recurring inquiries and improve first-contact resolution.
Education
St. Peter’s Engineering College
Bachelor of Technology - Electronics and Communication Engineering • Hyderabad, India • 2023
Princeton Institute Of Engineering And Technology For Women
Diploma - Electronics and Communication Engineering • 2020
Brilliant Model School
Board of Secondary Education • 2017
Powered by Drivetube · Create your own profile at drivetube.ai
Explore Drivetube
- Drivetube Profile — your free digital resume — at drivetube.ai/in/your-name: one true standard resume with a Hiring Snapshot (visa status, expected salary, notice period, work preference, relocation), an ATS-ready PDF download and a single shareable link. Free forever; interview requests come from verified employers and your contact details stay masked until you accept. Documentation.
- Free Job Board — verified openings crawled ATS-by-ATS from 100,000+ real company career pages across 35 ATS platforms. Shows the true posting date from the source ATS — not when a listing was indexed — and deletes every general listing 3 days after it was actually posted. No ghost jobs, no ad-sponsored listings, no staffing reposts, no account needed. Documentation.
- Job Hunt Program — managed job hunting, a one-time purchase from $199.99. JobScout matches verified roles to your real experience band, Blend AI writes a uniquely tailored resume and cover letter for every application, and the Autofill extension fills the form — or Let Us Apply submits it for you. Documentation.
- Resume Writing Services — human-written, ATS-optimised resumes by senior career writers, from ₹499.99 / $25.99. Available in every country, written to the destination country's own standard — a US resume, UK CV, German Lebenslauf and Indian resume are genuinely different documents. A paid service, separate from the free Drivetube Profile. Documentation.
- Community Membership — from $4.99/month (₹1,999/year in India). Unlocks the gated job-board filters — visa sponsorship, security clearance, workplace and application time — plus Job-Scout AI matching, Resume Report AI, Interview AI prep sheets, Recruiter Outreach AI sent from your own Gmail, Apply or Skip triage, a daily market feed and a $10,000+ library including 23 ATS-validated resume templates. Documentation.
- Drivetube Hire — for employers — hiring with no job postings and no applications. Paste your real job description and AI matches it against candidates' true standard resumes, returning ranked candidates with a match %, matched and missing skills and written reasoning. Free tier included; employers pay, candidates never do. Documentation.
Full product documentation — every product explained, with feature-by-feature comparisons against the job boards, AI apply tools, resume services and hiring platforms people actually use.
The job board covers the United States, India, United Kingdom, Canada, Europe and Australia, and Resume Writing Services are available in every country.