Terms & Conditions

• Platform: Drivetube.ai website, dashboard, mobile application (iOS/Android), tools, and related services.
• User: Any visitor, registered user, customer, or subscriber.
• Digital Services: Subscription tools, premium features, community access, Job Hunt Program, AI tools, and online deliverables.
• Resume Services: Resume writing/optimization and related service packages delivered digitally.
• Order: A paid purchase for Resume Services, Job Hunt Program enrollment, subscription plans, or add-on packages.
• Entitlements: Access rights to paid tools/features applied to your account after payment confirmation.
• Job Hunt Program: A paid enrollment plan that provides AI-assisted job application services, resume tailoring, and application tracking.
• Community Membership: A subscription-based plan granting access to the members-only community feed, AI career tools, and Jobscout credits.

• You must be capable of entering a legally binding agreement under applicable law.
• You agree to provide accurate, current information during signup and purchase.
• You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
• Authentication tokens are stored securely on your device. You are responsible for keeping your device secure.
• If you suspect unauthorized use, you must notify us immediately at [email protected].

Drivetube.ai provides digital services only. Our offerings include (but are not limited to):

• Discover (Job Board): Browse and search job listings with filters. Full listings available to members; limited view for free users.
• Jobscout: AI job-matching engine that scores live openings against your uploaded resume. Job Hunt Program members get unlimited scouts; Community members receive monthly credits.
• Community: Members-only feed (posts, polls, videos), Digital Files library, Resume Report, Apply-or-Skip, Missed Skills, and Interview AI tools. Requires an active Community subscription.
• Job Hunt Program: Dashboard, Base Resume management, Settings, Autofill profile (add-on), and Applications tracker with AI-generated resume/cover-letter PDFs.
• Profile & Account: Name, country, profile photo, subscription overview, support access, and legal links.
• Resume setup/optimization, JD matching, Cover Letter AI, Curate AI, application tracking, and resume writing packages.

We may update, improve, modify, or discontinue features at any time.

• The Drivetube mobile app is available on iOS (App Store) and Android (Google Play).
• The app requires an internet connection for all core features. Offline use is not supported.
• iOS purchases: The iOS app does not sell any subscriptions or plans in-app. iOS users are directed to drivetube.ai to complete purchases on the web. This is by design and fully compliant with App Store guidelines.
• Android purchases: Android users may complete purchases in-app via Stripe checkout, subject to the payment terms below.
• Access entitlements granted via web purchase are automatically reflected in the mobile app upon login or session refresh — no reinstallation required.
• We may release app updates from time to time. Continued use of the app constitutes acceptance of updated versions.

The mobile app requests the following device permission:

• Photo Library: Used only to allow you to upload a profile photo. We do not access your photo library beyond the image you explicitly select.

We do not request or access your camera, contacts, location, microphone, or any other device data.

Drivetube.ai provides 100% digital delivery. We do not ship any physical goods. No packaging, courier, logistics, or physical delivery timelines apply.

• Instant access after successful payment confirmation (for subscriptions, community membership, and Job Hunt Program enrollment).
• Everything is available inside your Drivetube.ai account (dashboard, profile, order page, and mobile app).

• Prices and plans are displayed on the Platform (website and Android app) and may change periodically.
• On iOS, prices are not displayed in the app. All pricing is available at drivetube.ai.
• Payments are processed securely via Stripe. By making a purchase, you agree to Stripe's terms of service. We do not store your full card details.
• Applicable taxes (if any) may be added at checkout depending on your location and applicable law.
• Access/entitlements activate only after payment is successfully confirmed by our payment provider.
• We are not responsible for delays caused by bank/payment gateway verification, network issues, or failed transactions.

• Community membership subscriptions renew automatically at the end of each billing cycle unless cancelled before the renewal date.
• You will receive a confirmation email upon successful renewal and a notification email if a renewal payment fails.
• If a renewal payment fails, your access may be suspended until payment is resolved. Stripe will automatically retry failed payments.
• You may cancel your subscription at any time from your profile/billing settings. Access continues until the end of the current paid period.
• Subscription management (upgrade, downgrade, cancellation) is available at drivetube.ai/profile or by contacting support.
• Your access continues only while your subscription remains active and your account remains in good standing.
• Premium tools/content may be restricted, updated, or rotated to maintain quality and compliance.

• Job Hunt Program enrollment is a one-time or plan-based purchase granting a set number of AI-assisted job applications.
• Available plans include 100, 250, 500, and 1,000 application slots. Plan details and pricing are available at drivetube.ai/job-hunt.
• The Let Us Apply (LUA) add-on (where our team applies on your behalf) is available on select plans only. The 100-application plan does not include or support the LUA add-on.
• Additional application credits may be purchased as add-ons after enrollment, subject to your active plan.
• Application counts, credits, and usage are tracked in your Job Hunt dashboard.
• Unused application credits do not roll over or carry forward beyond your program period.

Resume Services and package orders require user-provided details to start work and to complete delivery. You agree to provide accurate and complete information requested by our team, which may include:

• Your existing resume (if available), experience details, projects, skills, education, certifications
• Target role(s), preferred location(s), and job preferences
• Any ATS/country-specific requirements, formatting preferences, or job links (if required)

If required details are missing, work may not start or may be paused until we receive the information.

• Resume orders are managed inside your account. You can track progress through the order status shown on your order page.
• Deliverables are available for download/view once the order is marked Delivered or Closed.
• "Delivery" means digital availability in your account — not physical shipping.
• AI-generated resume and cover letter PDFs produced by the Job Hunt Program are also accessible via the Applications section of your Job Hunt dashboard and mobile app.

If we do not have sufficient information to proceed with your resume/package order, we will contact you to request the missing details.

• Email (Primary): We will contact the email address associated with your account/order.
• WhatsApp (Secondary): If you do not respond via email, we may follow up via WhatsApp on the phone number provided by you for faster coordination and order fulfillment.

By placing an order and providing your phone number, you agree that we may contact you via email and WhatsApp strictly for service communication and order fulfillment. If you prefer not to be contacted on WhatsApp, you may request email-only communication by contacting [email protected].

To maintain quality and timelines, if you do not respond to our repeated requests for required details, your order may be placed on hold.

• Frozen / On Hold means: the order is paused because required information is pending from the customer.
• During a frozen period, delivery timelines are paused and will resume once you provide the required details.
• We will resume the order once you confirm you are ready and provide the requested information.

Any delay caused by missing details or non-response from the customer may extend delivery time accordingly. Refund eligibility, if applicable, will be handled as per our Refund Policy and applicable law.

If you do not see the access or deliverable you expected, contact us at [email protected] with your Order ID and the email used for purchase.

Common causes: incorrect login account, payment not confirmed, browser cache issues, device/network restrictions, or session not yet refreshed after a web purchase (log out and back in to force a refresh).

• All purchases on Drivetube.ai are for digital services. Due to the nature of instant digital access and delivery, all sales are generally non-refundable once access or entitlements have been granted.
• Subscription payments are non-refundable for the current billing period. You may cancel to prevent future renewals.
• Job Hunt Program enrollment fees are non-refundable once the program is activated and application credits have been issued.
• Exceptions may be considered at our discretion in cases of documented technical failure on our end. Contact [email protected] within 7 days of purchase.

You agree not to misuse the Platform. Prohibited activities include:

• Violating any applicable law or third-party rights
• Attempting to gain unauthorized access to accounts, systems, or data
• Scraping, reverse engineering, or abusing the Platform in a way that disrupts services
• Uploading malicious code, malware, or harmful content
• Using the Platform to generate or distribute unlawful, deceptive, or infringing content
• Sharing account credentials or allowing third parties to access your entitlements

• You are responsible for the content you submit (resume data, personal details, job links, files, profile photo, etc.).
• You confirm you have rights to share the content you upload and that it is accurate to the best of your knowledge.
• We may use submitted content only to provide and improve the requested services, subject to our Privacy Policy.
• Resume and profile data submitted through the app or website is processed on our backend servers to generate tailored documents and AI outputs.

Some features provide AI-generated outputs (resume tailoring, JD matching, cover letters, Jobscout scores, Apply-or-Skip, Missed Skills, Interview AI). AI outputs are generated based on the inputs you provide and may contain errors or omissions.

• You are responsible for reviewing and verifying all AI-generated outputs before use.
• We do not guarantee job offers, interview calls, hiring outcomes, or specific results from any AI tool or Job Hunt Program.

You may request deletion of your account and associated personal data at any time by contacting us at [email protected] with the subject line "Account Deletion Request".

• We will process deletion requests within 30 days.
• Deletion removes your profile, resume data, uploaded files, and personal information from our active systems.
• Certain data may be retained for legally required periods (e.g., transaction records, billing history) as required by applicable law.
• Active subscriptions should be cancelled before requesting deletion. Deletion does not entitle you to a refund of any active subscription period.

• The Platform, design, code, branding, and proprietary tools belong to Drivetube or its licensors.
• You may not copy, reproduce, distribute, or create derivative works from our content without written permission.
• All trademarks, logos, and brand marks are the property of their respective owners.

Drivetube.ai may contain links to third-party websites (job boards, company sites, ATS pages). Payments are processed by Stripe (a third-party payment processor). We do not control and are not responsible for third-party content, availability, privacy practices, or service interruptions.

• We may suspend or restrict access if we suspect fraud, abuse, policy violations, chargebacks, or unlawful activity.
• We may terminate accounts that repeatedly violate these Terms.
• Orders may be frozen (paused) if required information is not provided, as described above.
• Accounts involved in disputes or chargebacks may be blocked from future purchases pending resolution.

The Platform and services are provided on an "as is" and "as available" basis, to the extent permitted by law. We do not warrant uninterrupted operation, error-free outputs, or guaranteed outcomes (including hiring outcomes). AI-generated content is provided for informational and assistive purposes only.

To the maximum extent permitted by law, Drivetube Solutions Private Limited shall not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising from your use of the Platform, mobile app, or services.

You agree to indemnify and hold harmless Drivetube, its directors, officers, employees, and partners from claims, damages, liabilities, and expenses arising from your misuse of the Platform, violation of these Terms, or infringement of third-party rights.

Your use of the Platform and mobile app is also governed by our Privacy Policy. We collect and process data to provide services, manage orders, enable account access, generate AI outputs, and support communications (including email/WhatsApp for order fulfillment). Resume and profile data is processed on our servers to deliver the services you request.

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised "Last Updated" date. Continued use of the Platform or mobile app after changes indicates your acceptance of the updated Terms.

These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts at Hyderabad, India, unless otherwise required by applicable law.

For support, delivery issues, account deletion requests, or policy questions, contact:
[email protected]