Terms & Conditions
The rules of the road for using Drivetube.ai—our AI-powered job hunt studio and community—operated by Drivetube Solutions Private Limited.
The rules of the road for using Drivetube.ai—our AI-powered job hunt studio and community—operated by Drivetube Solutions Private Limited.
Drivetube.ai provides digital services only. Our offerings include (but are not limited to):
We may update, improve, modify, or discontinue features at any time.
The mobile app requests the following device permission:
We do not request or access your camera, contacts, location, microphone, or any other device data.
Drivetube.ai provides 100% digital delivery. We do not ship any physical goods. No packaging, courier, logistics, or physical delivery timelines apply.
Resume Services and package orders require user-provided details to start work and to complete delivery. You agree to provide accurate and complete information requested by our team, which may include:
If required details are missing, work may not start or may be paused until we receive the information.
If we do not have sufficient information to proceed with your resume/package order, we will contact you to request the missing details.
By placing an order and providing your phone number, you agree that we may contact you via email and WhatsApp strictly for service communication and order fulfillment. If you prefer not to be contacted on WhatsApp, you may request email-only communication by contacting [email protected].
To maintain quality and timelines, if you do not respond to our repeated requests for required details, your order may be placed on hold.
Any delay caused by missing details or non-response from the customer may extend delivery time accordingly. Refund eligibility, if applicable, will be handled as per our Refund Policy and applicable law.
If you do not see the access or deliverable you expected, contact us at [email protected] with your Order ID and the email used for purchase.
Common causes: incorrect login account, payment not confirmed, browser cache issues, device/network restrictions, or session not yet refreshed after a web purchase (log out and back in to force a refresh).
You agree not to misuse the Platform. Prohibited activities include:
Some features provide AI-generated outputs (resume tailoring, JD matching, cover letters, Jobscout scores, Apply-or-Skip, Missed Skills, Interview AI). AI outputs are generated based on the inputs you provide and may contain errors or omissions.
You may request deletion of your account and associated personal data at any time by contacting us at [email protected] with the subject line "Account Deletion Request".
Drivetube.ai may contain links to third-party websites (job boards, company sites, ATS pages). Payments are processed by Stripe (a third-party payment processor). We do not control and are not responsible for third-party content, availability, privacy practices, or service interruptions.
The Platform and services are provided on an "as is" and "as available" basis, to the extent permitted by law. We do not warrant uninterrupted operation, error-free outputs, or guaranteed outcomes (including hiring outcomes). AI-generated content is provided for informational and assistive purposes only.
To the maximum extent permitted by law, Drivetube Solutions Private Limited shall not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, or goodwill, arising from your use of the Platform, mobile app, or services.
You agree to indemnify and hold harmless Drivetube, its directors, officers, employees, and partners from claims, damages, liabilities, and expenses arising from your misuse of the Platform, violation of these Terms, or infringement of third-party rights.
Your use of the Platform and mobile app is also governed by our Privacy Policy. We collect and process data to provide services, manage orders, enable account access, generate AI outputs, and support communications (including email/WhatsApp for order fulfillment). Resume and profile data is processed on our servers to deliver the services you request.
We may update these Terms from time to time. Updated Terms will be posted on this page with a revised "Last Updated" date. Continued use of the Platform or mobile app after changes indicates your acceptance of the updated Terms.
These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts at Hyderabad, India, unless otherwise required by applicable law.
For support, delivery issues, account deletion requests, or policy questions, contact:
[email protected]