Refund Policy

• Job Hunt Dashboard (One-Time Payment): A one-time payment that provides access to the Drivetube Job Hunt Dashboard, where users can request job matches and trigger automated resume and cover letter tailoring.
• Community Subscription (Recurring): Any recurring billing plan that provides ongoing access to the Drivetube Community and its continuously delivered digital resources.
• Tool Usage: Any action where the system generates or tailors a resume, cover letter, or related output for a requested job through the dashboard.
• MoR (Merchant of Record): A payment partner or platform that processes and settles payments on our behalf and may enforce its own refund and dispute policies in addition to ours.

• Access to the Drivetube Community is provided through a subscription-based model.
• Because the Community includes continuously delivered digital resources such as daily updated job tables, community discussions, and learning resources, subscription payments are generally non-refundable once access is granted for the billing cycle.
• Subscription fees will continue to apply for each billing cycle unless the user cancels the subscription before the next billing cycle begins.
• Canceling a subscription stops future renewals but does not refund the current or previous billing cycles.

• The Job Hunt Dashboard is a strictly one-time payment product. Payments for this product are generally non-refundable.
• Once our team completes your Base Resume Setup and you configure your Manage Settings, the dashboard setup is considered Active.
• If you request any job through the dashboard or request any outside job, and the system tailors your resume and/or cover letter, it is considered tool usage.
• Important: Even a single usage or trigger of the tool (resume or cover letter tailoring for any job request) will make the payment strictly non-refundable.
• To remain eligible for a refund request, you must:
  • Not use or trigger any tool or feature at all (zero usage), and
  • Inform our support team within 5 days of your payment.
• If a refund request is raised within 5 days, our team will cross-verify your account activity and usage logs. If it is confirmed that there has been zero tool usage, an admin may approve and initiate a full refund at their discretion.
• Once a refund is approved, your dashboard access will be cancelled, and the refund will be processed within 5 business working days through the original payment method, subject to bank or payment partner timelines.

Important: If you have any questions or doubts about the product, we strongly recommend clarifying them through a Quick Demo Session or Product Demo Session before the Base Resume Setup begins.

• Orders may be canceled and fully refunded only before active work begins.
• Once work has started, refunds may be partial or unavailable depending on the stage of completion.
• If we are unable to deliver the agreed service or deliverables, you will receive a full refund.

• All digital products (templates, files, guides, lists, etc.) delivered via instant download or account access are non-refundable once accessed or downloaded.

If a chargeback or payment dispute is filed with your bank, card issuer, payment provider, or MoR, your access to Drivetube.ai services may be paused or terminated while the dispute is reviewed.

Email [email protected] with your account email and order details.

By purchasing and using our products or services, you agree to this Refund Policy.