Aalap Harathi Madan
Educational Operations & Business Analyst • Hyderabad, Telangana, India • h**********@gmail.com • +91*******532 • drivetube.ai/•••••
Professional Summary
Business Analyst with 0 years of experience applying business analysis, process improvement, and data reporting in education and edtech contexts. Skilled in requirement analysis, process mapping, Excel-based analytics, basic SQL, and Tableau to translate assessment and operational data into actionable recommendations for stakeholders.
Technical Skills
Programming Languages: Python
Frameworks and Libraries: Pandas,NumPy,Analytical Frameworks,Process Improvement,Six Sigma Principles,Project Management
Databases: SQL
Data and Analytics: Data Analysis,Data Visualization,Reporting,Tableau,Power BI,Excel
Business Analysis & Process: Business Analysis,Requirement Analysis,Process Mapping,Gap Analysis,Documentation
Soft Skills & Stakeholder: Stakeholder Communication,Structured Problem Solving,Analytical Thinking,Attention to Detail
Work Experience
Empower Consultancy Services
Educational Operations & Business Analyst
May 2023 – Present
Education consultancy providing assessment design and operational support; role focused on assessment frameworks, reporting, and operational improvements.
Tech Stack: Excel, SQL, Tableau, Python, Process Mapping, Stakeholder Interviews
- Analyzed assessment and operational workflows to identify process gaps and inefficiencies using process mapping and stakeholder interviews to establish improvement priorities.
- Designed structured analytical models to evaluate cognitive and behavioral performance metrics and translated results into clear KPIs for program leads.
- Gathered, cleaned, and consolidated assessment and operations data using Excel and basic SQL to produce weekly dashboards and ad-hoc reports for leadership.
- Developed standardized reporting templates and Tableau visualizations to improve consistency of assessment reports and reduce manual formatting effort.
- Collaborated with internal stakeholders to translate business requirements into assessment improvements and reporting changes that supported data-driven decisions.
- Prepared insight-driven recommendations and presented analysis reports to operations and program teams to inform strategy and enhance assessment outcomes.
Verzeo Edutech
Business Development Trainee (Intern)
June 2022 – August 2022
Edtech company offering learning and training solutions; supported business development, market research, and lead management during internship.
Tech Stack: Excel, CRM, Market Research, PowerPoint
- Identified and contacted potential institutional and corporate clients to generate new business opportunities and expand the outreach pipeline.
- Conducted competitor and market research to map positioning and identify growth opportunities that informed outreach strategies.
- Assisted the sales team in preparing tailored proposals and presentations to align offerings with client needs and support conversions.
- Maintained and updated lead databases in Excel and CRM to ensure accurate pipeline tracking and timely follow-ups by the sales team.
- Coordinated with marketing to align outreach messaging with research insights, improving lead relevance delivered to sales.
- Compiled weekly summaries of outreach performance and pipeline metrics to help supervisors prioritize high-potential prospects.
Projects
Process Improvement & Analysis Project
Tools Used: Process Mapping, Data Analysis, Excel, Analytical Frameworks
- Evaluated existing workflows to identify inefficiencies and bottlenecks using process mapping techniques.
- Proposed structured improvements grounded in data insights and business requirements to streamline operations.
- Built simple analytical frameworks and Excel models to support decision-making and prioritize implementation steps.
Education
GITAM University
Bachelor of Business Administration • April 2023
Certifications
AI-Powered Business Analyst – Mastery Certificate — Simplilearn
Certified Business Analysis Professional (CBAP®) Certification — IIBA
Tableau Training — Simplilearn
Data Analysis and Visualization with Python — Simplilearn
Mathematical Optimization for Business Problems — IBM
Business Analyst Capstone — Simplilearn
Harvard Business Publishing Case Studies for Business Analysis — Simplilearn
AWS Fundamentals: Going Cloud-Native — Amazon Web Services
Recruiting, Hiring, and Onboarding Employees — University of Minnesota
Introduction to Big Data — University of California San Diego
Analysis of Business Systems — University of Minnesota
Digital Channel Planning & E – Commerce Strategy — Digital Marketing Institute
Python for Data Analysis: Pandas & NumPy — Coursera
Marketing Analytics — University of Virginia
Strategies for Converting and Retaining Customers Online — University of California, Irvine
Business Analysis & Process Management — Coursera
Introduction to Operations Management — University of Pennsylvania
Project Management: The Basics of Success — University of California, Irvine
Six Sigma Principles — Kennesaw State University
Business Intelligence and Data Warehousing — Universidad Nacional Autónoma de México
R Programming — Johns Hopkins University
Finance for Everyone: Decisions — McMaster University
Business Applications of Hypothesis Testing & Confidence Interval Estimation — Rice University
Creating Calculator App with Flutter – Deprecated Guided Projects — Coursera
Getting Started with Power BI Desktop – Deprecated Guided Projects — Coursera
Marketing: Customer Needs & Wants — IESE Business School
Mastering Data Analysis in Excel — Duke University
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