Balakrishna Aleti
CyberArk PAM Engineer • Hyderabad, India • b********************@gmail.com • +91*******527 • linkedin.com/••••• • drivetube.ai/•••••
Professional Summary
CyberArk PAM Engineer with 4+ years of experience in Privileged Access Management and Identity & Access Management. Experienced administering CyberArk PVWA, CPM and PSM, managing 5,000+ privileged accounts and 500+ safes, implementing RBAC and password rotation, automating operational tasks with PowerShell, and maintaining 24×7 production support with 99.9% SLA compliance.
Technical Skills
Programming Languages: PowerShell
Databases: SQL Server,Oracle Database
Cloud and DevOps: Linux,Microsoft Azure,Disaster Recovery DC,DR
Tools and Methodologies: CyberArk PVWA,CyberArk CPM,CyberArk PSM,Password Vaulting,Safe Management,Password Rotation,Operational Automation
Identity & Access Management: Role-Based Access Control RBAC,Identity Governance,Access Reviews,Joiner,Mover,Leaver JML lifecycle
Directories & Identity Providers: Active Directory,Microsoft Entra ID,LDAP
Operating Systems: Windows Server,Unix
ITSM & Operations: ServiceNow,Incident Management,Change Management,Problem Management
Security & Compliance: Audit Compliance,Vendor Management
Work Experience
Tata Consultancy Services (TCS)
Hyderabad, India
IAM & CyberArk Analyst
Aug 2022 – Present
Worked at an IT services and consulting firm delivering PAM and IAM services to enterprise clients; supported secure privileged access, vaulting, and 24×7 production operations.
Tech Stack: CyberArk PVWA, CyberArk CPM, CyberArk PSM, PowerShell, Active Directory, Microsoft Entra ID, LDAP, Windows Server, Linux, Unix, SQL Server, Oracle Database, ServiceNow, Azure
- Administered CyberArk PVWA, CPM and PSM across the enterprise PAM estate; managed 5,000+ privileged accounts and 500+ safes supporting a 24×7 environment for 10,000+ users and maintaining 99.9% SLA compliance.
- Onboarded Windows, Linux/Unix, SQL Server and Oracle privileged accounts into CyberArk using CPM and PVWA; configured password policies and automated password rotation to enforce credential hygiene.
- Configured RBAC, safe permissions and privileged session policies; led access reviews and JML workflows to align access with audit requirements, contributing to zero major audit findings.
- Planned and executed CyberArk platform upgrades, health checks and DC/DR failover tests with zero critical production outages, improving platform resilience and recovery readiness.
- Developed PowerShell automation to streamline account onboarding, rotation verification and routine maintenance tasks, reducing manual effort and accelerating operational tasks.
- Resolved 30–40 CyberArk incidents weekly via ServiceNow; coordinated troubleshooting with network, server, security and vendor teams to restore services and implement post-incident improvements.
Education
Loyola Institute of Technology and Management
Bachelor of Technology (B.Tech) – Electronics & Communication Engineering • 2019
Certifications
CyberArk PAM Administration for Partners — CyberArk
Microsoft Azure Administrator Associate (AZ-104) — Microsoft
Achievements
- Delivered secure enterprise PAM operations with zero major audit findings
- Improved operational efficiency through automation and process optimization
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