Sujatha
Professional Summary
PMO Analyst with 7+ years of experience in PMO operations, project financial management, billing operations and data-driven MIS reporting at Tata Consultancy Services (TCS). Proven track record managing MSAs/SOWs and billing for T&M projects, building advanced Excel-based dashboards, and coordinating cross-functional stakeholders to enforce governance, reduce billing lag and support strategic decision-making. Seeking PMO / Project Coordination / Operations roles where I can apply contract governance, financial controls and reporting expertise.
Technical Skills
Work Experience
- Managed creation and governance of MSAs, SOWs and contract amendments; coordinated with internal legal and business teams to ensure compliant contract approvals and accurate Work Order Number (WON) records, enabling timely project setups and governance adherence.
- Owned project financial planning and budget tracking using Excel-based trackers; defined financial milestones, managed bill-rate assignments and resource allocation to maintain budget visibility and accurate forecasting for assigned projects.
- Led billing operations for Time & Material (T&M) engagements: processed team timesheet approvals, prepared billing exports and customer invoice reports, and coordinated with stakeholders to reduce billing lag and improve invoice timeliness.
- Performed data collection, cleansing and validation for US international project datasets; developed daily/weekly/monthly MIS reports and dashboards using Advanced Excel to surface KPIs and support senior management decision-making.
- Handled domestic retail customer operations and health insurance sales support: resolved escalations, maintained customer relationships and operational SLAs while coordinating across cross-functional teams to meet performance targets.
- Drove process improvements and reporting automation by building Excel models, templates and standardized MIS deliverables; supported project ledger closures and compliance checks to streamline month-end billing and governance workflows.
Education
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