Vijaya Bhaskar J (Bhaskar.JV)
Azure Cloud Engineer • Bangalore • b**********@gmail.com • +91*******719 • linkedin.com/••••• • drivetube.ai/•••••
Professional Summary
Azure Cloud Engineer with 15+ years of experience deploying, automating and supporting enterprise cloud and virtualization platforms. 5+ years focused on Microsoft Azure and Azure Virtual Desktop (AVD) with strong skills in ARM Templates, Terraform, PowerShell, VMware Horizon, Windows Server administration and endpoint management. Proven record of reducing incident recurrence, automating deployments and delivering scalable, secure IaaS/PaaS solutions.
Technical Skills
Programming Languages: PowerShell
Databases: Oracle 9i,PL,SQL
Cloud and DevOps: Linux,Microsoft Azure,Azure Virtual Desktop,Azure VM Scale Sets,Azure Load Balancer,Terraform
Tools and Methodologies: Windows Server 2012 R2,Windows Server 2019,Windows Server 2008 R2,Jira
Operating Systems: Windows 10,Windows Server 2003,2008,2008 R2,2012 R2,2019,UNIX
Windows Server Roles: Active Directory,Group Policy,DNS,DHCP,DFS,Remote Desktop Services,IIS,Clustering,ARM Templates
Networking: Azure VNets,Subnets,Network Security Groups NSGs,Site-to-Site VPN,Point-to-Site VPN,Private Endpoints
Virtualization: VMware vSphere 6,7,VMware Horizon,Hyper-V
Monitoring & Logging: Azure Monitor,Log Analytics,Application Insights,Site24x7,Azure Alerts
Ticketing & Collaboration: BMC Remedy,Rally
Work Experience
Kyndryl India Pvt Ltd (Intent Software Solutions PVT LTD)
Bangalore
Azure Cloud Engineer
Mar 2022 – Present
Infrastructure services provider delivering Azure cloud and virtual desktop solutions for enterprise clients; supported AVD, VMware Horizon and endpoint management.
Tech Stack: Azure Virtual Desktop, VMware Horizon, ARM Templates, PowerShell, Azure Monitor, Log Analytics, Endpoint Configuration Manager, Azure AD
- Designed and deployed Azure Virtual Desktop and VMware Horizon Cloud environments on Azure using ARM templates and PowerShell, automating VM provisioning and reducing deployment time by ~20%.
- Implemented group policies and Azure AD conditional access for AVD sessions to strengthen access control and compliance across virtual desktop estates.
- Configured and maintained AD, DNS, DHCP and DFS services and managed Windows 10 endpoint rollout via Microsoft Endpoint Configuration Manager to standardize corporate images.
- Set up proactive observability with Azure Monitor, Log Analytics and Azure Alerts; introduced monitoring playbooks that lowered incident recurrence by 25% and improved incident detection.
- Owned client engagement for AVD projects: prepared weekly incident trend and analysis decks, recommended operational changes, and coordinated implementation with stakeholders and vendors.
- Mentored team members on AVD operations and automation, managed BAU workload and liaised with Microsoft support to apply vendor fixes and resolve escalations.
Akkodis Technologies
Azure Administrator
May 2018 – Jun 2020
Cloud operations role managing Azure infrastructure, app services and networking to meet availability and security SLAs for enterprise applications.
Tech Stack: Azure Portal, Terraform, ARM Templates, Azure App Service, Azure Monitor, CA BrightStor ARC, Exchange
- Managed Azure compute, storage and database resources to maintain availability and performance; implemented autoscale for App Services to support high-traffic web workloads and uphold a 99.9% uptime SLA.
- Automated resource provisioning and configuration using Terraform and ARM templates to improve consistency and reduce manual efforts in environment builds.
- Implemented network configurations including firewall rules, routing, Azure Load Balancer and DNS to ensure secure and reliable connectivity between services.
- Created and tuned alerts and dashboards in Azure Monitor and Log Analytics for proactive issue detection and SLA-focused incident response.
- Performed monthly patching and security updates for virtual servers, and participated in DR commissioning and disaster recovery readiness activities.
- Provided 24x7 rotational on-call support; delivered L1 Exchange support for ~1500 mailboxes and managed backups and restorations using CA BrightStor ARC according to SLAs.
Capgemini India Pvt Ltd
Bangalore
Consultant
Sep 2016 – Jan 2018
Consulting engagement providing infrastructure and systems support to clients; focus on Windows server environments and virtualization.
Tech Stack: Windows Server, Active Directory, PowerShell, VMware
- Delivered infrastructure support for Windows Server environments, performing server builds, patching and configuration to maintain operational stability.
- Managed virtualization platforms and performed host and guest administration to ensure availability of virtualized workloads.
- Carried out Active Directory administration and Group Policy management to support enterprise authentication and configuration requirements.
- Authored runbooks and operational documentation to standardize support tasks and accelerate incident resolution.
- Automated routine tasks using PowerShell scripts to reduce manual effort and improve configuration consistency across environments.
- Coordinated with clients for requirement gathering, performed RCA for incidents and supported change management and deployment activities.
IBM India Pvt Ltd
Pune
Software Engineer
Oct 2010 – Jan 2015
Enterprise software and infrastructure environment; worked on operational support, troubleshooting and scripting for production systems.
Tech Stack: Windows Server, Scripting, ITIL Processes, Monitoring Tools
- Supported enterprise applications and performed operational troubleshooting to maintain application availability and performance.
- Developed automation scripts and maintenance utilities to streamline routine operational tasks and deployments.
- Participated in incident, problem and change management processes under ITIL practices to ensure controlled operations.
- Collaborated with cross-functional teams to identify issues, validate fixes and co-ordinate deployments in production.
- Performed server and application health checks and contributed to performance tuning and capacity planning activities.
- Documented technical procedures and supported knowledge transfer to operations teams for sustained runbook-based operations.
Maha Electronics Pvt Ltd
Hyderabad
Team Leader
Feb 2006 – Mar 2010
Local IT and infrastructure team leadership; responsible for server, network and support operations across the organization.
Tech Stack: Windows Server, VMware, Active Directory, Network Infrastructure
- Led a technical support team responsible for server, network and desktop support, ensuring timely resolution of incidents and service requests.
- Managed Windows Server environments and virtualization tasks, handling installs, upgrades and configuration of core services.
- Directed daily IT operations, prioritized workload, assigned tasks and mentored junior engineers to improve team productivity.
- Implemented process improvements and standard operating procedures to reduce recurring incidents and streamline onboarding.
- Coordinated hardware and software procurement with vendors and supervised installation and commissioning of IT assets.
- Acted as escalation point for critical incidents and managed vendor relationships to expedite issue resolution and receive support.
Education
SVKP Polytechnic College, Cumbum
DEEE • Cumbum, India
Kaizan Global School Of Business Management
EMBA • Mumbai, India
Certifications
Microsoft Certified: Azure Administrator Associate (AZ-104) — Microsoft
PRPC CSA Certified V7.1 — PRPC • 2016
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