praveena kadiyala
Salesforce Developer/Admin • Austin/TX • p***********@gmail.com • 177*****686 • linkedin.com/•••••
Professional Summary
Experience as Salesforce Developer, includes configuration, customization, integration with external systems, communities. Strong IT experience in Salesforce CRM Implementations: Analysis, Design, Development, Administration, Integration and supporting the cloud applications. Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Process Builder, Workflows, Flows, Reports, Dashboards, Tasks and Events. Experience in SFDC development using Apex classes and Triggers, Apex Test Methods, Visual Force Pages, Lighting Web Components, Web Services, Force.com IDE, SOQL, and SOSL.
Technical Skills
Salesforce Tools: Change Sets,Visual Studio Code,Lightning Studio,Developer Console,Workbench,Force.com Data Loader / Apex Data Loader,Excel Connector,Sandbox & Production Deployment.
Programming: : Apex,Core Java,JavaScript,HTML5,CSS3,Visual force
Salesforce: Sales force CRM,Lightning Experience,Lightning Web Components (LWC),Aura Components,Agent force,Omni Studio,Sales force Lightning Design System (SLDS),Sales Cloud,Service Cloud,Health Cloud,Data cloud,Marketing Cloud,Financial Services Cloud,Apex (Classes,Triggers,Custom Controllers),Visual force Pages & Components,Apex Web Services (REST/SOAP),SOQL,SOSL,Platform Events,Change Data Capture (CDC),Workflow Rules,Process Builder,Flow,Reports & Dashboards,Custom Objects,Page Layouts,Communities(ExperienceCloud).
Projects
Northwell Health, New York, NY | Aug 2024 – Present
- Designed and developed scalable Salesforce Health Cloud applications using Apex, Lightning Web Components (LWC), OmniStudio (FlexCards, OmniScripts, DataRaptors, Integration Procedures), and declarative tools to support patient, provider, and clinical workflows.
- Implemented Salesforce Data Cloud to unify patient data from Epic EHR, CRM, and external healthcare systems using MuleSoft, REST APIs, Azure Data Factory, and Azure API Management (APIM). Configured Data Streams, Identity Resolution, and Calculated Insights to deliver a 360-degree patient view with near real-time synchronization.
- Strengthened platform security and compliance by implementing OAuth authentication, encryption, Profiles, Permission Sets, OWD, Sharing Rules, Role Hierarchies, and HIPAA-compliant access controls. Developed Apex classes, triggers, Flows, validation rules, approval processes, and assignment rules to automate complex business processes.
- Led end-to-end data migration, integration, and reporting initiatives, including data cleansing, transformation, and validation. Built Health Cloud reports, dashboards, CRM Analytics solutions, and optimized SOQL/SOSL queries to deliver actionable business insights.
- Implemented CI/CD pipelines using VS Code, GitHub, Copado, and Azure DevOps for source control, automated deployments, release management, sandbox refreshes, deployment validation, rollback planning, and production support while following Agile methodologies. Collaborated with architects, business analysts, and cross-functional teams to design scalable cloud solutions on Salesforce and Azure. Mentored junior developers, performed code reviews, created technical documentation, supported UAT, and delivered high-quality enterprise healthcare solutions.
IBERIABANK, Lafayette, LA | Oct 2022 – July 2024
- Designed and developed scalable Salesforce Financial Services Cloud (FSC) solutions using Apex, Lightning Web Components (LWC), Visualforce, and declarative tools to support banker-client relationships, households, financial accounts, referrals, and service processes.
- Configured and customized Salesforce CPQ (SteelBrick), including pricing rules, product configuration, Price Books, APIs, and callback classes to automate complex pricing and quoting processes. Developed custom Apex classes, triggers, controllers, validation rules, workflows, approval processes, and custom objects to meet business requirements.
- Integrated Salesforce with external banking systems using REST APIs, Azure Integration Services, and Azure Functions for secure customer and financial account data exchange. Optimized SOQL/SOSL queries while adhering to Salesforce governor limits to improve application performance.
- Implemented CI/CD pipelines using GitHub, Copado, Azure DevOps, and VS Code for source control, automated deployments, branching strategies, release management, sandbox administration, and production support across multiple environments.
- Built interactive Lightning applications, reports, dashboards, and analytics to improve banker productivity, customer portfolio management, and service operations. Performed large-scale data migration using Data Loader and Salesforce Migration Tools while ensuring data quality and integrity.
Citizens Insurance, Jacksonville, FL. Citizens Insurance, Jacksonville, FL. | Aug 2021 – Sep 2022
- Designed, developed, and deployed Salesforce Sales Cloud and Service Cloud solutions using Apex, Visualforce, Force.com, and declarative features. Built Apex classes, triggers, controller classes, custom objects, page layouts, validation rules, workflows, approval processes, and custom email templates to automate business processes.
- Developed system integrations by creating detailed data mapping documents and integrating Salesforce with legacy applications using IBM Cast Iron. Leveraged Dynamic Apex, SOQL, SOSL, Workbench, and Data Loader to retrieve, validate, and manipulate data efficiently.
- Supported Salesforce CPQ and CLM by performing configuration enhancements, end-to-end testing, pricing data validation, and deployment activities to improve the quoting and contract management process.
- Led data migration, transformation, and cleansing activities using Informatica Cloud (Informatica on Demand), Apex Data Loader, and Salesforce migration tools to ensure accurate migration of legacy data into Salesforce.
- Managed Salesforce security through Roles, Profiles, Permission Sets, Sharing Rules, Public Groups, and record-level access. Built reports and dashboards for sales performance, participated in Agile ceremonies, and provided ongoing production support and application enhancements.
Emblem Health, New York, NY | Feb 2020 – July 2021
- Participated in all phases of the Software Development Life Cycle (SDLC), designing and developing Salesforce Sales Cloud solutions using Apex, Visualforce, Lightning Components, and declarative features to support business requirements.
- Developed Apex classes, controllers, triggers, and Visualforce pages to implement custom business logic, automate processes, and extend standard Salesforce functionality. Implemented Web-to-Lead to streamline lead capture and management.
- Integrated Salesforce with external enterprise systems using SOAP and REST web services, Apex Web Services, WSDL, and Outbound Messaging. Optimized SOQL/SOSL queries while adhering to Salesforce governor limits to improve application performance.
- Configured custom objects, fields, page layouts, validation rules, dependent picklists, workflows, approval processes, reports, and dashboards. Managed deployments using Force.com IDE, Force.com Migration Tool, and Web Services APIs.
- Provided production support by troubleshooting issues through Debug Logs and System Log Console, performing data cleansing, workflow enhancements, and collaborating with business users, developers, and technology leads in an Agile environment to deliver high-quality Salesforce solutions.
Education
JNTUK
Bachelors • India
Certifications
Salesforce Admin — Salesforce • 2020-Apr
Salesforce developer 1 — Salesforce • 2020-oct
omnistudio developer — Salesforce • 2024-Dec
Agentforce specialist — Salesforce • 2025-Dec
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