Skip to content

S.P. Bhavya

Technology & Product Enablement Consultant • Bengaluru, India • s*********@gmail.com • +91*******222 • linkedin.com/••••• • drivetube.ai/•••••

Professional Summary

Technology & Product Enablement Consultant with 17+ years of experience driving enterprise software adoption, AI enablement, GTM enablement and global capability development for product and services organizations. Expert in translating technical capabilities into adoption playbooks, designing instructor-led and digital learning journeys, and enabling Sales, Solution Engineering and Customer Success to accelerate time-to-value for enterprise platforms.

Technical Skills

Cloud and DevOps: CI,CD Pipelines,DevSecOps Practices,Release Governance,Automation Workflows,IBM UrbanCode Deploy,AWS,Microsoft Azure,Google Cloud
Testing: Quality Automation,Release Validation,Security Integration in Pipelines
Data and Analytics: AI-enabled Use Cases,Predictive Analytics,Customer Segmentation,Recommendation Engines,Campaign Intelligence
Tools and Methodologies: Tovuti LMS,Articulate Storyline,Camtasia,Virtual Training Environments,HCL Unica+,HCL DevOps,HCL AppScan,HCL OneTest,JIRA
Enablement & Adoption: Product Adoption Strategy,Learning Journey Design,Instructor-led Training,Virtual Labs & Labs,Adoption Playbooks,Executive Briefings
Project & Program Delivery: Agile Delivery,Program Governance,PMP,PRINCE2,Scrum CSM
Customer & Sales Enablement: Miller Heiman Blue Sheet,Opportunity & Account Planning,Stakeholder Mapping,Executive Stakeholder Communication
Collaboration & Productivity: Microsoft Office Suite,Remote Collaboration Platforms

Work Experience

HCL Software
Global Delivery
Technology and GTM Enablement Consultant - L & D
Oct 2021 – Present
Worked at HCL Software enabling enterprise adoption of HCL products and AI-driven marketing platforms across customers, partners, and internal stakeholders.
Tech Stack: HCL Unica+, Tovuti LMS, Articulate Storyline, Camtasia, IBM UrbanCode Deploy, AWS, Azure, JIRA
  • Led global product enablement programs for HCL Software, translating product roadmaps into structured learning journeys, labs, playbooks and executive briefings to accelerate enterprise adoption and customer readiness.
  • Served as Product Enablement Lead for the AI-driven Unica+ marketing automation platform, designing hands-on labs and customer workshops that showcased predictive analytics, segmentation and campaign intelligence features.
  • Built technical adoption content (facilitator guides, labs, demo scripts) and integrated digital training assets on Tovuti LMS and virtual lab environments to shorten time-to-first-value for customers.
  • Partnered with Product, Solution Engineering and Customer Success to prioritize feature adoption, gather feedback, and influence product enhancements focused on AI and automation capabilities.
  • Designed and implemented learner assessment frameworks and adoption metrics to track usage, readiness and training effectiveness across global customer and partner cohorts.
  • Drove DevOps and cloud enablement initiatives by providing guidance on CI/CD patterns, DevSecOps practices and release governance to support scalable, secure enterprise deployments.
Accenture Services
Associate Manager / Learning & Development (Trainer)
Feb 2017 – Oct 2021
Delivered ICT and capability development programs within Accenture, focusing on SDLC, Agile, DevOps tools and trainer capability building for enterprise delivery teams.
Tech Stack: Articulate Storyline, Tovuti LMS, Camtasia, JIRA, Virtual Training Environments
  • Designed and delivered role-based learning pathways and instructor-led programs on Agile, Kanban, DevOps and enterprise delivery frameworks to strengthen delivery capabilities across global teams.
  • Led Train-the-Trainer (TTT) initiatives, assessing and coaching a pool of 20+ trainers to ensure consistent course delivery, facilitation skills and curriculum adherence.
  • Conducted learning needs analysis and aligned training initiatives to organizational competency frameworks and client transformation objectives.
  • Implemented learner assessment and quality frameworks including evaluation rubrics and post-training improvement plans to measure training ROI and performance.
  • Developed executive-level enablement modules and technology briefings for senior stakeholders to support informed platform adoption and decision-making.
  • Coordinated cross-functional delivery with Solution Engineering and HR to scale enablement programs across multiple client engagements and internal programs.
IBM India Private Limited
Project Coordinator
2012 – 2017
Supported project delivery and coordination for IBM software and services engagements, focusing on SDLC, release coordination and stakeholder communications.
Tech Stack: JIRA, IBM UrbanCode Deploy, CI, CD Pipelines, Microsoft Office Suite
iGate Patni
Service Management (Problem Manager)
2011 – 2012
Managed IT service problem management processes and service improvement initiatives in a managed services environment.
Tech Stack: ITIL Processes, Incident & Problem Management Tools, JIRA, Microsoft Office Suite
JP Morgan & Chase
Incident Manager
2009 – 2011
Managed incident response and operational continuity for application and infrastructure incidents within a global banking environment.
Tech Stack: Incident Management Tools, Monitoring & Alerting Tools, ITIL Practices, Microsoft Office Suite
Microland Limited
Associate Engineer
2008 – 2009
Provided technical support and operations for enterprise IT infrastructure and services in an IT services provider environment.
Tech Stack: Monitoring Tools, Helpdesk Systems, Microsoft Office Suite

Education

BITS Pilani – Work Integrated Learning Program
M. Tech in Software Engineering – Product Management Specialization • 2024 – 2025
Sastra University
B. Tech in Computer Science • 2004 – 2008

Certifications

Project Management Professional (PMP®) — PMI
ITIL® 4 Foundation – Accredited Trainer — AXELOS
ITIL Intermediate – 3 Modules — AXELOS
Certified Scrum Master (CSM) — Scrum Alliance
AWS Certified Cloud Practitioner — Amazon Web Services
Microsoft Azure Fundamentals — Microsoft
Google Cloud Digital Leader — Google Cloud

Achievements

  • Recognized among 'Top 100 Future of Work Icons – L&D Leaders': Awarded at AI World Tech & Talent Summit, Bengaluru for contributions to AI-enabled learning innovation and enterprise capability development.
  • Accredited ITIL® 4 Trainer: Authorized to deliver vendor-certified ICT service management training.

Powered by Drivetube · Create your own profile at drivetube.ai