S.P. Bhavya
Professional Summary
Technology & Product Enablement Consultant with 17+ years of experience driving enterprise software adoption, AI enablement, GTM enablement and global capability development for product and services organizations. Expert in translating technical capabilities into adoption playbooks, designing instructor-led and digital learning journeys, and enabling Sales, Solution Engineering and Customer Success to accelerate time-to-value for enterprise platforms.
Technical Skills
Work Experience
- Led global product enablement programs for HCL Software, translating product roadmaps into structured learning journeys, labs, playbooks and executive briefings to accelerate enterprise adoption and customer readiness.
- Served as Product Enablement Lead for the AI-driven Unica+ marketing automation platform, designing hands-on labs and customer workshops that showcased predictive analytics, segmentation and campaign intelligence features.
- Built technical adoption content (facilitator guides, labs, demo scripts) and integrated digital training assets on Tovuti LMS and virtual lab environments to shorten time-to-first-value for customers.
- Partnered with Product, Solution Engineering and Customer Success to prioritize feature adoption, gather feedback, and influence product enhancements focused on AI and automation capabilities.
- Designed and implemented learner assessment frameworks and adoption metrics to track usage, readiness and training effectiveness across global customer and partner cohorts.
- Drove DevOps and cloud enablement initiatives by providing guidance on CI/CD patterns, DevSecOps practices and release governance to support scalable, secure enterprise deployments.
- Designed and delivered role-based learning pathways and instructor-led programs on Agile, Kanban, DevOps and enterprise delivery frameworks to strengthen delivery capabilities across global teams.
- Led Train-the-Trainer (TTT) initiatives, assessing and coaching a pool of 20+ trainers to ensure consistent course delivery, facilitation skills and curriculum adherence.
- Conducted learning needs analysis and aligned training initiatives to organizational competency frameworks and client transformation objectives.
- Implemented learner assessment and quality frameworks including evaluation rubrics and post-training improvement plans to measure training ROI and performance.
- Developed executive-level enablement modules and technology briefings for senior stakeholders to support informed platform adoption and decision-making.
- Coordinated cross-functional delivery with Solution Engineering and HR to scale enablement programs across multiple client engagements and internal programs.
Education
Certifications
Achievements
- Recognized among 'Top 100 Future of Work Icons – L&D Leaders': Awarded at AI World Tech & Talent Summit, Bengaluru for contributions to AI-enabled learning innovation and enterprise capability development.
- Accredited ITIL® 4 Trainer: Authorized to deliver vendor-certified ICT service management training.
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