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BOLLA DINESH KUMAR

Business analyst • United Kingdom

Professional Summary

Results-driven Computer Science Engineer with 1+ year of full-time experience as a Business Analyst at Servicenow Software Development India Pvt Ltd — a global Fortune 500 enterprise technology leader. Proven track record in business process optimization, requirements engineering, KPI analytics, Agile delivery, and UAT management within large-scale IT environments. Complemented by strong expertise in Data Science, Machine Learning (TensorFlow, Scikit-learn, OpenCV), and Full-Stack Web Development (MERN Stack). Published researcher in AI- driven satellite imagery analysis and environmental monitoring. Holds 4 industry-recognized certifications including Oracle, Salesforce AI, and Microsoft Azure AZ-900. A proactive, analytical, and collaborative professional seeking to drive business value and innovation in a high-impact MNC environment.

Work Experience

Servicenow Software Development India Pvt Ltd
Hyderabad
Business analyst
Jun 2025 – May 2026
Tech Stack: Process Re-engineering, Requirements Engineering, UAT & Release Management

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