Suresh Kumar Charakula (CSK)
Professional Summary
QA Manager & Automation Architect with 20+ years of experience leading enterprise quality engineering, test automation, and digital transformation. Skilled in building scalable UI/API/DB automation frameworks, integrating testing into CI/CD (Jenkins, Docker, Git), driving AI-assisted testing, and managing global QA teams to improve release stability and test velocity.
Technical Skills
Work Experience
- Defined and executed enterprise QA strategy emphasizing automation-first and AI-assisted testing across payroll and HR products, improving release predictability and test coverage.
- Architected scalable UI/API automation frameworks using Selenium, Playwright and Cucumber, enabling consistent cross-product test suites and faster test creation.
- Integrated automated tests into CI/CD pipelines using Jenkins, Docker and Git, enabling consistent continuous testing and shorter feedback loops for development teams.
- Led initiatives to adopt AI testing tools (GitHub Copilot, Amazon Q) to accelerate script generation, triage, and defect resolution during regression cycles.
- Directed cloud-based testing and cross-browser/mobile validation using AWS, BrowserStack and Perfecto to ensure production parity across environments.
- Managed and mentored global QA teams, set capacity and delivery plans, and established BVT, regression and health-check frameworks to improve release stability.
- Owned end-to-end QA strategy for ERIE Insurance implementations, aligning automation and test practices from requirements through production releases.
- Designed enterprise automation frameworks across UI, API and DB layers with Selenium, Cypress, Playwright and Katalon to validate Guidewire-driven insurance flows.
- Built Python-based API and database validation utilities to automate data integrity checks and support complex policy lifecycle scenarios.
- Integrated automation suites into CI/CD pipelines and enabled automated regression pipelines to support frequent releases across insurance modules.
- Led cloud testing for microservices on AWS (EC2, S3, Lambda) and validated service interactions with service virtualization and contract testing.
- Introduced visual testing with Applitools and ran POCs for Guidewire and Tricentis Tosca automation to broaden automation coverage and reduce manual regression.
- Defined enterprise automation architecture for Webster Bank, standardizing frameworks across functional and performance testing to reduce duplication.
- Built hybrid automation suites using UFT, Selenium and SoapUI to validate web channels, APIs and backend DB workflows for banking applications.
- Led performance testing initiatives using LoadRunner and JMeter to validate transaction throughput and stabilize peak-load behavior for digital channels.
- Implemented mobile automation using SeeTest and Mobile Labs, integrating mobile validation into the broader regression suites.
- Administered HP ALM across 40+ projects and led migration and integration efforts between ALM, QC and Jira to improve defect traceability.
- Collaborated with development, ops and business teams to align test data, environments and release gating criteria for regulated banking releases.
- Built automation frameworks leveraging VSTP, MTM and TFS to validate insurance application workflows and rating engine functionality.
- Led a DB2 to SQL Server data migration project, designing multi-level validation and reconciliation tests to ensure data fidelity post-migration.
- Performed ETL validation with Informatica pipelines to verify transformation logic and data accuracy across insurance datasets.
- Created data models and ER diagrams to support test data design and profiling, improving defect detection for complex policy scenarios.
- Automated rating engines and business rules tests using reusable data-driven frameworks to maintain accuracy across releases.
- Coached QA engineers on test design, automation best practices and integration of automated tests into release pipelines.
- Designed keyword-driven automation frameworks using QTP and Quality Center to accelerate regression testing for client applications.
- Implemented unattended regression execution using Windows Scheduler to enable nightly test runs and faster feedback on regressions.
- Integrated defect and test results across QC, TFS and Bugzilla to centralize tracking and streamline triage processes.
- Standardized reusable automation libraries and keywords to shorten script development time across multiple client projects.
- Collaborated with delivery teams to align automation with release cadence and environment provisioning activities.
- Provided architecture guidance and hands-on mentoring to QA teams on implementing maintainable automation practices.
- Built data-driven automation frameworks using QTP and Quality Center to support regression testing across distributed environments.
- Executed and maintained automated test suites to improve regression efficiency and reduce manual test effort for client releases.
- Coordinated environment-specific configurations and test execution across multiple client environments to ensure reproducible results.
- Worked with development teams to triage defects and streamline test-to-defect handoffs improving resolution times.
- Implemented reusable test libraries and utilities to accelerate onboarding of new QA engineers onto automation efforts.
- Contributed to process improvements in test planning, execution and reporting across assigned projects.
- Created test cases for 35+ client trade capture configurations covering complex financial workflows and exceptions.
- Automated rating engine validation using WinRunner and built regression suites to ensure accuracy across releases.
- Executed cross-client regression runs and coordinated defect reporting to maintain production stability for trading systems.
- Worked closely with business analysts to transform complex financial requirements into verifiable test cases.
- Improved regression cycle efficiency through script reuse and modular test design across trading applications.
- Maintained test documentation and traceability matrices to support audits and client reporting requirements.
- Developed automation scripts using WinRunner to validate navigation and UI functionality across client web applications.
- Performed cross-browser testing and collaborated with development to resolve rendering and interaction defects.
- Tracked defects and worked with stakeholders to prioritize fixes and updates during iterative releases.
- Supported regression cycles by maintaining and executing automated scripts to reduce manual testing load.
- Documented test cases, issues and test execution results to improve transparency of QA activities.
- Contributed to improving QA workflows and introduced basic automation best practices to small delivery teams.
Education
Certifications
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