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T CHANDU KIRAN REDDY

Atlassian Jira Administrator & Developer • India • c*****************@gmail.com • +91*******696 • drivetube.ai/•••••

Professional Summary

Atlassian Jira Administrator & Developer with 4+ years of experience administering and extending Jira, Confluence and Service Management using Groovy, ScriptRunner, JavaScript and REST APIs. Proven track record designing and automating workflows, building ScriptRunner listeners, scripted fields and REST endpoints, integrating Jira with external systems using OAuth/API tokens/webhooks, and leveraging Atlassian Rovo to surface knowledge and automate repetitive tasks to improve team productivity.

Technical Skills

Programming Language: Groovy,JavaScript,SQL
Backend Technologies: API Tokens
Version Control & Development Tools: Linux,Bitbucket,Git,Visual Studio,Windows
Test Management & Defect Tracking: Xray
API & Integrations: JSON,XML,RESTful APIs,Webhooks
Identity & Access Management (IAM): OAuth 2.0
Project Management & Collaboration: Jira,Confluence,Crowd,Rovo,Tomcat,Atlassian Cloud,ScriptRunner,JMWE,JSU,Insight,JCMA,CMJ
Platform Development & Configuration: Dynamic Forms

Work Experience

Elitecode Tech Solutions Pvt Ltd (Client: Sakon)
JIRA Developer
June 2024 – Till date
Delivered Atlassian platform customizations, automation and integrations for the Sakon client using Jira, Confluence and Rovo to improve team collaboration and delivery workflows.
Tech Stack: Jira Software, Confluence, Jira Service Management, Jira Work Management, Rovo, ScriptRunner, Groovy, JavaScript, Jira REST API, Confluence REST API, Webhooks, OAuth, API Tokens, Dynamic Forms, JMWE, JSU, Xray, Insight, Tomcat, Atlassian Cloud, Linux, Windows
  • Designed, configured and supported Jira instances and Confluence spaces to align with client delivery processes; implemented project templates, Kanban and Scrum boards to standardize reporting and work intake (Jira, Confluence).
  • Built Groovy-based ScriptRunner automation (behaviours, listeners, post-functions, validators and scheduled jobs) to automate issue lifecycle events, approvals and SLA-based escalations, improving operational consistency.
  • Developed ScriptRunner REST endpoints and consumed Jira/Confluence REST APIs for secure data exposure and integrations with external reporting tools using API tokens and OAuth.
  • Configured and integrated Atlassian Rovo agents and AI-powered search to improve knowledge discovery, surface relevant content across Jira/Confluence, and automate repetitive support tasks for project teams.
  • Implemented JavaScript client-side customizations and Dynamic Forms to enforce field validations, conditional visibility and streamline data entry across multiple projects.
  • Troubleshot and optimized Groovy scripts, automation rules and REST integrations to improve reliability and reduce manual interventions in day-to-day operations.
Elitecode Tech Solutions Pvt Ltd (Client: NETS Banking project)
JIRA Administrator & Developer
Mar 2022 – June 2024
Supported the NETS Banking project (banking/payments domain) by administering and extending Atlassian tooling to meet security, compliance and complex workflow requirements.
Tech Stack: Jira Software, Confluence, Jira Service Management, Bitbucket, ScriptRunner, Groovy, JavaScript, Jira REST API, Confluence REST API, Webhooks, OAuth, API Tokens, Insight, Xray, Git, SQL, Tomcat, Atlassian Cloud, Linux, Windows
  • Configured and maintained Jira projects, schemes, workflows, screens and permission schemes to enforce role-based access and issue security for banking workflows.
  • Developed Groovy scripted fields, behaviors and listeners with ScriptRunner to calculate business metrics, dynamically control field requirements and automate banking-specific issue transitions.
  • Implemented scheduled Groovy jobs and cleanup scripts to validate data integrity and synchronize Jira data across projects; reduced manual reconciliation tasks through automation.
  • Integrated Jira with external enterprise systems using REST APIs, webhooks and middleware; implemented API authentication (OAuth, API tokens, Basic) for secure data exchange and bidirectional synchronization.
  • Customized Jira user experience with JavaScript-based client-side validations and Dynamic Forms to accelerate issue creation and enforce input standards for operational teams.
  • Applied Atlassian Rovo capabilities to surface relevant knowledge and configured Rovo agents to automate repetitive support tasks, improving agent response times and decision-making.

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