Harikiran Narravula
Cloud & DevOps Engineer • Bengaluru, India • h*********************@gmail.com • +91*******620 • linkedin.com/••••• • drivetube.ai/•••••
Professional Summary
Cloud & DevOps Engineer with 4 years of experience designing, automating, and supporting AWS cloud infrastructure for enterprise applications. Strong hands-on experience with AWS services (EC2, VPC, RDS, S3, Lambda, IAM) and Infrastructure as Code using AWS CloudFormation to deliver repeatable, secure environments. Skilled in Python (Boto3) and Bash scripting to automate provisioning, incident response, and operational tasks. Built and operated monitoring and observability solutions using AWS CloudWatch, ELK and Grafana to improve incident detection across airline and e‑commerce platforms. Implemented CI/CD pipelines and container workflows with Jenkins, Docker and Kubernetes to accelerate deployments and testing. Led cloud migration and backup projects using Cloud-Endure and Cloud-Berry while providing L2/L3 production support for 25+ airline clients on a mission-critical onboard commerce platform.
Technical Skills
Programming Language: Python,Bash
Databases: PostgreSQL,MySQL
Cloud Platforms: Amazon Web Services,EC2,VPC,S3,Lambda,IAM,Boto3,Cloud-Endure,Cloud-Berry
Version Control & Development Tools: Bitbucket,Composer,Git
DevOps & Infrastructure: Jenkins,Docker,Kubernetes,Nginx,AWS CloudFormation
Messaging & Monitoring: CloudWatch,ELK Stack,Grafana
Project Management & Collaboration: Apache,Drush
Work Experience
Marlabs Innovation Pvt. Ltd
Bengaluru, India
Cloud / Backend Support Engineer
Apr 2025 – Present
Provided L2/L3 production support for the Immfly TS5 airline digital platform, supporting onboard EPOS and operational modules for multiple airline customers.
Tech Stack: AWS CloudWatch, Grafana, PostgreSQL, Python, Bash
- Delivered L2/L3 production support for 25+ airline clients on the Immfly TS5 platform, ensuring high availability and compliance with SLA targets.
- Diagnosed and resolved PostgreSQL stuck transactions and blocking sessions to restore database throughput and stabilize transaction processing.
- Implemented proactive monitoring and alerting using AWS CloudWatch and Grafana to detect anomalies and reduce time-to-detect for critical incidents.
- Automated incident response playbooks with Python scripts and Bash to remove repetitive manual steps and accelerate remediation workflows.
- Conducted root cause analysis for major outages, produced remediation plans, and validated fixes to improve service reliability over time.
- Backed EPOS backend transaction flows by integrating application logs into an ELK pipeline for end-to-end observability and faster forensic analysis.
- Partnered with airline client teams to triage integration issues, deploy hotfixes, and validate production behavior after releases.
Innoppl IT Services Pvt. Ltd
Bengaluru, India
Cloud & DevOps Engineer
Oct 2022 – Feb 2025
Designed and operated scalable AWS infrastructure and led cloud migration and backup initiatives for enterprise-grade applications at a services firm.
Tech Stack: EC2, VPC, RDS, AWS CloudFormation, AWS Lambda, Python, Boto3, Bash, Cloud-Endure, Amazon S3, Cloud-Berry, Bitbucket Pipelines
- Architected VPC networking and segmentation to enforce secure, multi-tier isolation and centralized ingress controls for production workloads.
- Provisioned EC2 compute and RDS databases using AWS CloudFormation to standardize environments and accelerate environment provisioning.
- Developed reusable CloudFormation templates and automated provisioning with Python (Boto3) to reduce manual configuration drift.
- Engineered serverless event workflows using AWS Lambda and integrated CloudWatch alarms for proactive issue detection and alerting.
- Led cloud migration using Cloud-Endure and Amazon S3 for replication and cutover, preserving data integrity during transitions.
- Implemented backup and disaster recovery processes using Cloud-Berry and S3 to meet business continuity objectives.
- Automated operational and CI triggers with Bash scripting and Bitbucket Pipelines to improve deployment consistency and repeatability.
Projects
Emmerich – E-Commerce News Platform
Tools Used: EC2, IAM, Auto Scaling, Docker, Docker Compose, Jenkins, Git, Apache, Nginx, AWS CloudWatch, ELK Stack, MySQL
- Built AWS EC2 infrastructure with IAM roles and Auto Scaling Groups to support variable traffic patterns for the e-commerce news platform.
- Containerized application components with Docker and created Docker Compose configurations for local development and testing.
- Configured Jenkins pipelines integrated with Git to automate build, test and deployment stages for the platform.
- Deployed Apache and Nginx as reverse proxies with SSL termination to secure frontend access and improve response routing.
- Instrumented application logs with AWS CloudWatch and forwarded logs to ELK for centralized analysis and troubleshooting.
Drupal, Magento & Shopify Platforms
Tools Used: Docker, Kubernetes, Jenkins, Composer, Drush, Bash, ELK Stack, AWS CloudWatch
- Provisioned AWS environments to host multi-CMS deployments and configured environment-specific variables for DEV/UAT.
- Containerized PHP services with Docker and orchestrated staging workloads on Kubernetes to improve scalability and parity.
- Implemented Jenkins CI pipelines to deploy to DEV/UAT environments and integrated Composer and Drush into build steps.
- Automated deployments and database backups with Bash scripts to standardize releases and simplify rollbacks.
- Maintained cross-platform observability using ELK and CloudWatch for correlated logs across CMS instances.
Education
BIET, Jhansi, Uttar Pradesh
Bachelor of Technology – Electronics & Communication Engineering • Jhansi, Uttar Pradesh, India • 2016
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