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Lohith RJ

Business Analyst • United States • r**********@gmail.com • +15******792 • linkedin.com/•••••

Professional Summary

Business Analyst with 4+ years of experience specializing in requirements gathering, stakeholder management, business process analysis, data analytics, and Agile project delivery. Proven track record of improving operational efficiency by up to 30% through process optimization, KPI reporting, and data-driven decision making. Skilled in translating complex business requirements into actionable solutions that align business objectives with technology initiatives while driving measurable business outcomes.

Technical Skills

Business Analysis: Requirements Gathering,Requirement Elicitation,BRD,FRD,User Stories,Use Cases,Gap Analysis,Impact Analysis
Process Improvement: Business Process Modeling,Workflow Analysis,Root Cause Analysis,SOP Documentation,Change Management
Data Analytics: SQL,Data Analysis,Data Validation,Data Mapping,KPI Reporting,Trend Analysis
Reporting & Visualization: Power BI,Tableau,Advanced Excel,Dashboard Development,Executive Reporting
Methodologies: Agile,Scrum,Waterfall,SDLC,UAT,Sprint Planning,Backlog Grooming
Tools: Jira,Confluence,Azure DevOps,ServiceNow,Microsoft Visio,SharePoint

Work Experience

Cognizant Technology Solutions
United States
Business Analyst
Oct 2025 – Present
Tech Stack: Jira, Confluence, SQL, Power BI, Microsoft Excel, Azure DevOps, Microsoft Visio, SharePoint, ServiceNow, Microsoft Teams, Agile Scrum, SDLC, UAT, Business Process Modeling, Dashboard Development, KPI Reporting, Data Analysis, Requirements Gathering, Stakeholder Management.
  • Gathered and documented business requirements across multiple enterprise initiatives, reducing requirement clarification cycles by 25%.
  • Facilitated stakeholder workshops involving business and technical teams, ensuring 100% alignment of project objectives and deliverables.
  • Analyzed existing business processes and identified workflow inefficiencies, resulting in a 20% improvement in operational productivity.
  • Collaborated with cross-functional teams of developers, QA analysts, and project managers across Agile sprints, contributing to on-time project delivery.
  • Developed KPI dashboards and business reports using Power BI and Excel, reducing manual reporting effort by 35%.
  • Coordinated User Acceptance Testing activities and validated business requirements, improving deployment readiness and reducing post-release issues.
Webster University
St. Louis, MO
Graduate Research Assistant – IT Management
Sep 2024 – Aug 2025
Tech Stack: SQL, Microsoft Excel, Power BI, Tableau, Jira, Confluence, SharePoint, Microsoft Teams, Data Analysis, Dashboard Development, KPI Reporting, Requirements Gathering, Business Process Analysis, Documentation Management, Agile Methodology
  • Conducted technology and business research initiatives supporting academic projects, improving research reporting accuracy by 20%.
  • Analyzed large research datasets using SQL and Excel to identify trends and generate actionable recommendations for faculty stakeholders.
  • Developed analytical reports and executive presentations that enhanced visibility into project outcomes and research findings.
  • Collaborated with faculty members and university departments to collect requirements and streamline research documentation processes.
  • Created dashboards and visual reports to communicate key performance metrics, reducing data interpretation time by 25%.
Zolostays Property Solutions Pvt. Ltd
Bangalore, India
Business Analyst
Mar 2021 – Jul 2023
Tech Stack: SQL, Microsoft Excel, Power BI, Tableau, Jira, Confluence, Microsoft Visio, SharePoint, ServiceNow, Data Validation, Root Cause Analysis, KPI Reporting, Workflow Documentation, Process Mapping, SOP Development, Business Process Improvement, SDLC
  • Analyzed operational and business performance data across property management functions, enabling leadership to improve occupancy utilization by 20%.
  • Created automated reporting frameworks that reduced manual reporting efforts by 35% and improved reporting accuracy.
  • Performed data validation and quality assurance activities on business datasets, reducing reporting discrepancies by 25%.
  • Monitored key business metrics and operational KPIs to identify performance trends and support strategic planning initiatives.
  • Conducted root cause analysis on recurring operational issues and recommended corrective actions that reduced process delays by 20%.

Education

Webster University
Master of Science in Information Technology Management • St. Louis, MO • Aug 2023 – Aug 2025
Lovely Professional University
Bachelor of Technology in Computer Science Engineering • Punjab, India • Aug 2018 – Jan 2022

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