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Mandala Mohana Rao

Salesforce Administrator • Srikakulam, India • M************@gmail.com • +91*******843 • linkedin.com/••••• • drivetube.ai/•••••

Professional Summary

Salesforce Administrator with 0 years of experience configuring and automating CRM processes and building data-driven reports; also experienced in Java backend development and microservices using Spring Boot and MySQL. Skilled in Flow Builder, Validation Rules, Permission Sets, REST API design, Hibernate ORM, and building admin-facing dashboards to support business workflows and reporting.

Technical Skills

Programming Language: Java,Python,SQL,Object-Oriented Programming
Frontend Technologies: Eureka Service Discovery
Backend Technologies: Spring Boot,Hibernate,Spring Data,JPA,Flask,Reports & Dashboards,CRUD Operations,API Testing
Databases: MySQL
Version Control & Development Tools: Eclipse,Git,GitHub
API & Integrations: RESTful APIs,Postman,API Gateway
Data Warehousing: Schema Design
Data Analysis & Visualization: Power BI
AI/ML Frameworks & Libraries: OpenCV,MobileNetV2,Transfer Learning
Architecture & Design Patterns: Microservices
Enterprise Platforms: Salesforce
Platform Development & Configuration: Flow Builder,Workflow Rules,Validation Rules,Permission Sets

Work Experience

CCC Digital India Private Limited
Srikakulam, India
Salesforce Intern
May 2025 – Jun 2025
Worked on Salesforce CRM administration and automation to support business processes and reporting for internal stakeholders at a digital solutions provider.
Tech Stack: Salesforce, Flow Builder, Validation Rules, Workflow Rules, Reports & Dashboards, Permission Sets
  • Designed custom objects and field relationships in Salesforce to model student, placement, and company entities, enabling a scalable data structure for application workflows.
  • Configured roles, profiles, and permission sets to enforce role-based access control across the org, improving data security and least-privilege enforcement.
  • Implemented multi-step business automations using Flow Builder and Workflow Rules to automate eligibility checks and application routing, replacing manual tasks.
  • Created validation rules and declarative checks to enforce data integrity and prevent incorrect record submissions at entry points.
  • Built interactive Reports and Dashboards to surface placement and application metrics for management, enabling data-driven decisions and monitoring.
  • Documented admin configurations and delivered end-user guidance to accelerate adoption and reduce common support queries.
Rugvedha Technologies
Srikakulam, India
Java Development Intern
Mar 2024 – May 2024
Developed Java backend services and microservices to support core application workflows and integrations for software solutions.
Tech Stack: Java, Spring Boot, Spring Data JPA, Hibernate, MySQL, Eureka, Postman
  • Built RESTful APIs using Spring Boot and Spring Data JPA to expose CRUD endpoints for core application workflows, following API design best practices.
  • Designed relational schemas and implemented MySQL persistence with optimized queries to ensure data consistency and performance across services.
  • Implemented ORM mapping and transaction management using Hibernate to handle complex persistence and concurrency scenarios.
  • Developed backend modules following microservices principles to enable modular deployments and independent service evolution.
  • Configured Eureka Service Discovery and integrated API Gateway routing to enable dynamic service registration and inter-service communication.
  • Validated API functionality and reliability through comprehensive Postman test suites and documented endpoints for QA and developer handoff.

Projects

Student Management System
Tools Used: Spring Boot, Spring Data JPA, MySQL, Eureka, API Gateway, Postman
  • Architected three independent microservices (Student, Course, Enrollment) using Spring Boot and Spring Data JPA to encapsulate domain logic.
  • Implemented service discovery with Eureka Server and dynamic routing through API Gateway to enable scalable microservice communication.
  • Designed normalized relational schemas and integrated MySQL for persistent storage across services.
  • Authored Postman test suites to verify endpoint behavior and ensure API reliability during development.
Placement Management System
Tools Used: Salesforce, Flow Builder, Reports & Dashboards, Permission Sets
  • Developed a Placement Management System in Salesforce to manage students, companies, job drives, and applications within the org.
  • Automated eligibility checks, application workflows, and email notifications using Salesforce Flow, reducing manual processing steps.
  • Implemented secure role-based access with Profiles, Permission Sets, and Sharing Rules to protect sensitive placement data.
  • Built Reports and Dashboards to track placements, application status, and hiring statistics for stakeholders.
Biomedical Waste Classification System
Tools Used: Python, MobileNetV2, Flask, OpenCV
  • Engineered a real-time biomedical waste classification system using MobileNetV2 transfer learning, achieving 98.7% accuracy across five waste categories.
  • Built a Flask web application to serve live model predictions to end users and integrated OpenCV for real-time image capture.
  • Deployed end-to-end inference pipeline enabling immediate classification feedback for user-submitted images.

Education

Aditya Institute of Technology & Management, Srikakulam
Master of Computer Applications (MCA) • Srikakulam, India • 2024 – 2026
BS&JR Degree College, Srikakulam
Bachelor of Science (B.Sc) • Srikakulam, India • 2021 – 2024
Mahendra Junior College, Srikakulam
Intermediate (MPC) • Srikakulam, India • 2017 – 2019
Zilla Parishad High School, Srikakulam
SSC (10th) • Srikakulam, India • 2016 – 2017

Certifications

Agentforce Specialist — Salesforce
Data Analytics — NoviTech R&D Pvt. Ltd.
Data Science — NPTEL
Cloud Essentials — AWS

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