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Chandu Bobbili

Network Technician • Austin, TX • c**************@gmail.com • +15******751 • drivetube.ai/•••••

Professional Summary

Network Technician with 0 years of experience performing data center rack-and-stack, remote-hands, fiber and copper cabling, and Layer 1/2 troubleshooting; skilled with Cisco routers and switches, DWDM, SFPs, ServiceNow, and Wireshark to support production network deployments and maintenance.

Technical Skills

Backend Technologies: Fiber
Version Control & Development Tools: Linux,Windows,ssh
Testing & QA: Ping,Traceroute,Test-NetConnection,Cable Tracing
Data Analysis & Visualization: Rack & Stack,Asset Management,Rack Elevation Diagrams,Installation Checklists,Microsoft Excel,XLOOKUP,Panel
Security Tools & Platforms: Wireshark
Networking & Infrastructure: KVM,Cisco Routers,Cisco Switches,DWDM Equipment,SFP,SFP+ Transceivers,Rack Servers,TCP,IP,Ethernet,VLAN,Static Routing,OSPF,DNS,CAT5e,CAT6,Cable Labeling
Project Management & Collaboration: Jira,Telnet,Rack Documentation
Enterprise Platforms: ServiceNow
HRIS & HCM Platforms: Remote

Work Experience

Equinix
Dallas, USA
Network Technician
Jan 2026 – June 2026
Worked in a global data center environment supporting customer deployments and production infrastructure through rack-and-stack, remote-hands, and hardware maintenance.
Tech Stack: Cisco Switches, Cisco Routers, DWDM Equipment, SFP, SFP+ Transceivers, ServiceNow, Wireshark, SSH, Ping, Test-NetConnection
  • Installed Cisco switches, routers, and DWDM equipment into assigned racks following rack elevations; connected power and patched fiber and copper, then validated reachability using SSH and Ping before handoff to engineering.
  • Executed rack-and-stack QC against work orders to verify equipment position, labeling, power, and cabling, preventing physical installation issues prior to configuration.
  • Processed remote-hands requests via ServiceNow: performed cable/link checks, replaced SFPs and patch cables, captured console output, and returned detailed results to remote engineers or customers.
  • Isolated physical connectivity incidents by inspecting fiber links, verifying SFPs and link lights, and using Wireshark and Test-NetConnection to determine whether escalation to network engineering was required.
  • Replaced failed components including SFP modules, patch cables, switches, and power supplies during maintenance windows and validated post-repair link and service restoration.
  • Maintained accurate asset and cabling records in ServiceNow by updating rack elevations, port mappings, and equipment inventories after each installation or maintenance activity.
Tech Mahindra
Hyderabad, India
Network Engineer
Feb 2023 – Aug 2024
Supported branch network deployments and maintenance for enterprise clients, focusing on physical installs, structured cabling, and first-line troubleshooting to enable production connectivity.
Tech Stack: Cisco Routers, Cisco Switches, CAT6, Single-mode Fiber, ServiceNow, Jira, Ping, Traceroute
  • Installed Cisco routers and switches at branch locations, completed interface checks and connectivity tests, and prepared devices for production handoff.
  • Performed CAT6 and fiber cable terminations and organized rack cabling with consistent labeling to simplify future troubleshooting and changes.
  • Troubleshot branch connectivity by isolating physical faults, using Ping, Traceroute, SSH, Telnet, and Dig to identify whether issues were link-layer or routing related.
  • Replaced defective SFPs, damaged patch cables, and faulty network devices during scheduled maintenance and validated connectivity after repairs.
  • Documented incidents and change activity in ServiceNow and Jira with detailed steps taken, test results, and updated rack diagrams to ensure smooth shift handoffs.
  • Supported network upgrades by staging and provisioning equipment, verifying interface status, and performing post-upgrade validation to confirm service restoration.

Projects

Network Infrastructure Asset Tracking System
Tools Used: Excel PivotTables, XLOOKUP, Rack Documentation, Asset Management
  • Built an Excel-based tracker consolidating rack numbers, device names, serial numbers, IPs, installation dates, and ownership to replace fragmented records.
  • Used XLOOKUP, VLOOKUP, PivotTables, filters, conditional formatting, and data validation to find duplicates and produce rack location reports used for maintenance planning.
  • Created standardized reports that simplified equipment lookups during deployments and reduced time spent locating devices for remote-hands tasks.
Network Troubleshooting & Monitoring Lab
Tools Used: Cisco Packet Tracer, Wireshark, Linux, Windows
  • Built a small enterprise topology in Packet Tracer with switches, routers, VLANs, static routes, and OSPF to practice configuration and failure scenarios.
  • Simulated connectivity failures and used Ping, Traceroute, SSH, Telnet, and Test-NetConnection to practice fault isolation starting from physical checks.
  • Captured ARP, ICMP, TCP, and DNS traffic with Wireshark and used Linux/Windows VMs to exercise IP configuration, routing, and interface troubleshooting.

Education

Webster University
Master of Science in Cybersecurity • San Antonio, TX
St. Martin's Engineering College
Bachelor of Technology in Information Technology • Hyderabad, India

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