Naga Kotari
Data Center Technician • St. Louis, MO • k***********@gmail.com • 314****492 • drivetube.ai/•••••
Professional Summary
Data Center Technician with 2+ years of experience supporting telecom and IT data center operations in 24/7 environments. Skilled in rack-and-stack hardware installation, RAID configuration, server provisioning for Windows Server and Linux, and hardware diagnostics to reduce downtime. Experienced with structured cabling for fiber (SMF/MMF) and copper (Cat5e/Cat6), patch panels, connectivity testing, and cable management. Familiar with DCIM-based inventory management, asset lifecycle activities, and following ITIL incident and change processes to maintain high availability. Competent in monitoring UPS and PDU health as well as environmental sensors and executing preventive maintenance tasks. Effective at documenting installations and collaborating with network and infrastructure teams during upgrades and migrations.
Technical Skills
Backend Technologies: Fiber
Version Control & Development Tools: Linux,Windows Server
Data Analysis & Visualization: Hardware Diagnostics,Panel
Networking & Infrastructure: DCIM,Cat6,Connectivity Testing
Project Management & Collaboration: ITIL,Change Management
Pharmaceutical Manufacturing & Operations: Environmental Monitoring
Work Experience
T-Mobile
St. Louis, MO
Data Center Technician
Aug 2025 – Present
Supported 24/7 telecom and IT data center operations, ensuring availability of servers, storage, and network infrastructure for a nationwide carrier.
Tech Stack: Servers, Storage Systems, Network Switches, Cat5e, Cat6, Connectivity Testing Tools, Windows Server, Linux
- Performed rack-and-stack installations of servers and storage systems, completing power and cable terminations to prepare systems for commissioning.
- Configured RAID arrays during server provisioning to establish storage redundancy and validated array health post-install.
- Provisioned Windows Server and Linux systems for initial server builds and handed off images to operations.
- Executed hardware diagnostics and replaced failed components on servers and network switches to restore service.
- Installed and validated single-mode and multimode fiber uplinks using connectivity testing tools to confirm link integrity.
- Terminated and organized Cat5e/Cat6 copper runs and configured patch panel connections to maintain structured cabling standards.
- Monitored environmental sensors and reported threshold breaches through ITIL incident processes to ensure safe operating conditions.
- Maintained asset records and updated DCIM during equipment relocations and decommissions to ensure accurate inventory.
AT&T
St. Louis, MO
Data Center Support Technician
Aug 2021 – Nov 2023
Assisted daily data center operations for a telecommunications provider, supporting hardware, cabling, and monitoring tasks to maintain service availability.
Tech Stack: Servers, Network Devices, Windows Server, Linux
- Backed rack-and-stack activities for servers and network devices, executing power and cabling terminations under standard procedures.
- Performed fiber link checks and copper patching to maintain structured cabling and patch panel integrity.
- Diagnosed hardware faults on servers and switches using diagnostic tools and coordinated component replacements with senior technicians.
- Monitored UPS and PDU status and escalated power-related alerts to the operations team.
- Installed Windows Server and Linux operating systems as part of basic server provisioning workflows.
- Updated DCIM records and asset inventory during installations and decommissions to maintain accurate tracking.
- Followed ITIL-based incident and change management procedures to document incidents and approved maintenance activities.
Education
Webster University
Master’s, information technology management • MO
Jawaharlal Nehru Technological University, Kakinada (JNTUK)
Bachelor of Technology • India
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