Dhondi Navya
Professional Summary
Assistant Facilities and Project Manager with 0 years of experience coordinating events, supplier relationships and site operations while completing an MSc in International Project Management. CAPM certified with hands-on experience in onboarding, budget management, risk registers, SLA/KPI monitoring, and process documentation. Seeking to apply structured planning, contract/supplier liaison and H&S awareness to support facilities and project delivery in a busy operational environment.
Technical Skills
Work Experience
- Led onboarding and induction for new front-of-house team members, using structured checklists and Trello to standardise training content and ensure consistent operational procedures.
- Acted as main point of contact for new starters, conducting regular performance check-ins and delivering structured feedback to maintain service standards and shift readiness.
- Monitored daily service delivery against SLAs and KPIs using Excel tracking templates; highlighted trends and coached staff to close gaps in quality and speed of service.
- Coordinated rotas and shift handovers, managed on-site logistics and supplier deliveries to avoid service disruption and support efficient front-of-house operations.
- Maintained health & safety awareness on site by ensuring compliance with organisational standards, supporting incident documentation and assisting managers with routine checks.
- Facilitated short improvement initiatives and peer-learning sessions to capture best practices and improve team cohesion during high-demand periods.
- Planned and delivered multi-stakeholder events and media projects involving schools and external partners; coordinated schedules, venues and volunteers using Asana for task management.
- Designed standardised workflows, checklists and templates to improve consistency of delivery across events and simplify handovers between teams.
- Managed end-to-end event budgets and procurement using Excel; controlled vendor selection, purchase orders and contract liaison to maintain spend visibility.
- Prepared regular status updates and strategic research reports for senior leadership to inform planning decisions and resource allocation.
- Implemented document version control and formal handover documentation to improve audit readiness and reduce errors during event transitions.
- Resolved on-site stakeholder issues and ensured event compliance with health & safety requirements, liaising with venue staff and suppliers to manage risks.
- Applied structured problem-solving frameworks to case studies and simulations, strengthening analytical approach to complex business challenges.
- Practised persuasive, structured communication and stakeholder presentation techniques to clearly articulate recommendations to senior stakeholders.
- Collaborated in cross-functional teams to develop and present solutions, using Monday to coordinate tasks and share deliverables across participants.
- Received coaching and mentorship on project sequencing, prioritisation, and client-style briefing to improve execution discipline.
- Built capability in rapid research, synthesis and slide-based reporting to support data-driven recommendations and decision-making.
- Refined adaptability and team facilitation skills through peer feedback, role plays and iterative problem-solving exercises.
- Created and maintained a detailed project plan and schedule using Microsoft Project to coordinate a global experiential event across multiple time zones.
- Developed a comprehensive risk register with mitigation strategies to proactively address operational and vendor-related risks during event delivery.
- Prepared and managed the full event budget, liaising with suppliers and finance stakeholders to track costs and approve spend against forecasts.
- Coordinated logistics and on-site delivery with international partners, ensuring smooth setup, supplier coordination and event execution.
- Established procurement and vendor communication protocols to streamline orders, contracts and contingency arrangements for the event.
- Conducted post-event review and lessons-learned documentation to capture improvements for future experiential programs.
Education
Certifications
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