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Niharika Ravula

Software Engineer • United States • n****************@gmail.com • +15******024 • linkedin.com/•••••

Professional Summary

Software Engineer with 4+ years of experience building enterprise applications, Salesforce solutions, AI-powered platforms, and cloud-native microservices using Java, Python, Spring Boot, React.js, Apex, Lightning Web Components, and Generative AI technologies. Increased enterprise search accuracy by 40% through Large Language Models and Retrieval-Augmented Generation solutions. Delivers secure, scalable, and high-performance applications that accelerate digital transformation, optimize business processes, and improve customer experiences across retail, healthcare, and technology domains.

Technical Skills

Programming Languages: Java,Python,JavaScript,TypeScript
Databases: SQL,PostgreSQL,MySQL,MongoDB,Oracle
Frontend Technologies: Bootstrap,React.js,HTML,CSS
Backend Technologies: Spring Boot,Spring MVC,Node.js,Express.js
Salesforce Technologies: Apex,Lightning Web Components,Visualforce,OmniStudio,Salesforce Flows,SOQL
Generative AI & LLMs: OpenAI API,LangChain,Retrieval-Augmented Generation,Prompt Engineering
Cloud & DevOps: AWS,Docker,Kubernetes,GitHub Actions,Jenkins
API Development & Management: Postman,Maven,Gradle

Work Experience

Walmart
CA, USA
Software Engineer
Mar 2025 – Present
Enterprise retail engineering focused on scalable applications, API reliability, and production delivery. The role aligns to data-platform style work through system design, monitoring, automation, and AI-enabled workflows across business-critical services.
Tech Stack: Java, Spring Boot, Microservices, RESTful APIs, Large Language Models, Retrieval-Augmented Generation, SQL, Redis, Docker, Kubernetes, GitHub Actions, CI/CD, React.js
  • Engineered AI-powered retail applications using Java, Spring Boot, and React.js, delivering 12+ production features that enhanced customer support experiences and internal business operations.
  • Architected scalable microservices and RESTful APIs for enterprise retail platforms, processing 1M+ daily requests while maintaining application availability across distributed cloud environments.
  • Integrated Large Language Models and Retrieval-Augmented Generation pipelines into knowledge management systems, increasing enterprise search accuracy by 40% and accelerating issue resolution.
  • Collaborated with cross-functional product managers, AI engineers, and platform teams to deliver production-ready AI capabilities, enabling faster feature releases across many retail applications.
  • Optimized backend services by implementing SQL query tuning, Redis caching strategies and containerized deployments using Docker, Kubernetes, and GitHub Actions, reducing API response time and deployment cycles by 45%.
  • Strengthened application reliability by implementing automated CI/CD pipelines, monitoring, and cloud deployment best practices, improving software delivery efficiency for business-critical services.
Cisco Systems, Inc.
CA, USA
Software Developer
Sep 2024 – Mar 2025
Software development for enterprise networking platforms with a focus on scalable backend services, UI responsiveness, and delivery discipline. The scope maps well to software engineering fundamentals across architecture, testing, deployment, and release reliability.
Tech Stack: Java, Spring Boot, Microservices, RESTful APIs, JavaScript, HTML5, CSS3, Docker, GitHub Actions, Maven, Kubernetes, CI/CD, Agile, Automated Testing, React.js
  • Delivered enterprise-grade backend services using Java, Spring Boot, and Microservices, supporting Cisco networking platforms and improving application scalability for thousands of enterprise customers.
  • Constructed RESTful APIs for network management applications, optimizing business logic and database interactions to reduce data retrieval time by 28%.
  • Resolved frontend performance and responsiveness challenges by developing React.js interfaces with JavaScript, HTML and CSS enhancing user experience and increasing application responsiveness by 25%.
  • Partnered with product owners, QA engineers, and DevOps teams across Agile sprints to deliver customer-facing enhancements, achieving sprint completion and on-time feature releases.
  • Streamlined software delivery by implementing CI/CD workflows with Docker, GitHub Actions, Maven, and Kubernetes, reducing deployment time by 40% while improving release consistency.
  • Modernized application modules through code refactoring, automated testing, and performance optimization, strengthening platform stability and accelerating feature delivery across enterprise networking solutions.
United Health Group
CA, USA
Salesforce Associate Developer
Dec 2023 – Sep 2024
Healthcare software delivery centered on workflow automation, secure application development, and release quality. This experience reinforces full-stack engineering habits, integration work, and production support in regulated environments.
Tech Stack: Salesforce Health Cloud, Apex, Lightning Web Components, Salesforce Flows, SOQL, Visualforce, OmniStudio, Asynchronous Processing, Git, Jenkins, Copado, GitHub, CI/CD, Agile
  • Customized Salesforce Health Cloud solutions by developing Apex classes, Lightning Web Components, and Flows, improving care management workflows and reducing manual case processing by 35%.
  • Configured scalable Salesforce applications by implementing Apex, Visualforce, and OmniStudio components to support healthcare operations, enabling secure data access and streamlining provider and member services.
  • Remediated performance bottlenecks in healthcare workflows by optimizing Apex logic, SOQL queries, and asynchronous processing, decreasing transaction execution time by 30%.
  • Coordinated with business analysts, QA engineers, administrators, and healthcare stakeholders in Agile sprints to deliver compliant Salesforce enhancements, achieving on-time sprint delivery.
  • Automated member onboarding, prior authorization, and case management processes using Salesforce Flows, Apex, Git, Jenkins, and GitHub-based CI/CD pipelines, reducing deployment effort by 40% while improving release quality.
Cognizant
India
Salesforce Developer
Mar 2021 – Dec 2022
Enterprise Salesforce delivery with a mix of application development, integrations, workflow automation, and reporting. The work supports core engineering skills in design collaboration, business analysis, and iterative product delivery.
Tech Stack: Salesforce, Apex, Lightning Web Components, OmniStudio, REST APIs, Salesforce Flow, SOQL, Reports, Dashboards, Agile
  • Architected enterprise Salesforce solutions using Apex, Lightning Web Components, and OmniStudio, delivering 15+ business-critical features that strengthened application scalability and user adoption.
  • Integrated Salesforce with external enterprise platforms through REST APIs, enabling secure real-time data exchange, reducing manual data entry, and improving data consistency.
  • Streamlined sales and service operations by implementing Salesforce Flow and Process Builder automations, increasing business process efficiency by 35% and accelerating transaction processing.
  • Orchestrated Agile delivery initiatives with product owners, business analysts, QA engineers, and developers across a member cross-functional team, ensuring sprint execution and project delivery.
  • Optimized CRM reporting capabilities by configuring custom objects, SOQL, Apex, validation rules, reports, and dashboards, enabling faster KPI tracking and improving business decision-making efficiency.

Education

San Francisco Bay University
Master of Science in Computer Science • CA, USA • Jan 2023 – Aug 2024
Vignan University
Bachelor of Computer Applications • India • May 2018 – May 2022

Certifications

Salesforce Administrator Certification — Salesforce
Salesforce Platform App Builder Certification — Salesforce
OmniStudio Developer — Salesforce
Multicloud Network Associate
Oracle Certified Foundations Associate — Oracle

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