Niharika Ravula
Professional Summary
Software Engineer with 4+ years of experience building enterprise applications, Salesforce solutions, AI-powered platforms, and cloud-native microservices using Java, Python, Spring Boot, React.js, Apex, Lightning Web Components, and Generative AI technologies. Increased enterprise search accuracy by 40% through Large Language Models and Retrieval-Augmented Generation solutions. Delivers secure, scalable, and high-performance applications that accelerate digital transformation, optimize business processes, and improve customer experiences across retail, healthcare, and technology domains.
Technical Skills
Work Experience
- Engineered AI-powered retail applications using Java, Spring Boot, and React.js, delivering 12+ production features that enhanced customer support experiences and internal business operations.
- Architected scalable microservices and RESTful APIs for enterprise retail platforms, processing 1M+ daily requests while maintaining application availability across distributed cloud environments.
- Integrated Large Language Models and Retrieval-Augmented Generation pipelines into knowledge management systems, increasing enterprise search accuracy by 40% and accelerating issue resolution.
- Collaborated with cross-functional product managers, AI engineers, and platform teams to deliver production-ready AI capabilities, enabling faster feature releases across many retail applications.
- Optimized backend services by implementing SQL query tuning, Redis caching strategies and containerized deployments using Docker, Kubernetes, and GitHub Actions, reducing API response time and deployment cycles by 45%.
- Strengthened application reliability by implementing automated CI/CD pipelines, monitoring, and cloud deployment best practices, improving software delivery efficiency for business-critical services.
- Delivered enterprise-grade backend services using Java, Spring Boot, and Microservices, supporting Cisco networking platforms and improving application scalability for thousands of enterprise customers.
- Constructed RESTful APIs for network management applications, optimizing business logic and database interactions to reduce data retrieval time by 28%.
- Resolved frontend performance and responsiveness challenges by developing React.js interfaces with JavaScript, HTML and CSS enhancing user experience and increasing application responsiveness by 25%.
- Partnered with product owners, QA engineers, and DevOps teams across Agile sprints to deliver customer-facing enhancements, achieving sprint completion and on-time feature releases.
- Streamlined software delivery by implementing CI/CD workflows with Docker, GitHub Actions, Maven, and Kubernetes, reducing deployment time by 40% while improving release consistency.
- Modernized application modules through code refactoring, automated testing, and performance optimization, strengthening platform stability and accelerating feature delivery across enterprise networking solutions.
- Customized Salesforce Health Cloud solutions by developing Apex classes, Lightning Web Components, and Flows, improving care management workflows and reducing manual case processing by 35%.
- Configured scalable Salesforce applications by implementing Apex, Visualforce, and OmniStudio components to support healthcare operations, enabling secure data access and streamlining provider and member services.
- Remediated performance bottlenecks in healthcare workflows by optimizing Apex logic, SOQL queries, and asynchronous processing, decreasing transaction execution time by 30%.
- Coordinated with business analysts, QA engineers, administrators, and healthcare stakeholders in Agile sprints to deliver compliant Salesforce enhancements, achieving on-time sprint delivery.
- Automated member onboarding, prior authorization, and case management processes using Salesforce Flows, Apex, Git, Jenkins, and GitHub-based CI/CD pipelines, reducing deployment effort by 40% while improving release quality.
- Architected enterprise Salesforce solutions using Apex, Lightning Web Components, and OmniStudio, delivering 15+ business-critical features that strengthened application scalability and user adoption.
- Integrated Salesforce with external enterprise platforms through REST APIs, enabling secure real-time data exchange, reducing manual data entry, and improving data consistency.
- Streamlined sales and service operations by implementing Salesforce Flow and Process Builder automations, increasing business process efficiency by 35% and accelerating transaction processing.
- Orchestrated Agile delivery initiatives with product owners, business analysts, QA engineers, and developers across a member cross-functional team, ensuring sprint execution and project delivery.
- Optimized CRM reporting capabilities by configuring custom objects, SOQL, Apex, validation rules, reports, and dashboards, enabling faster KPI tracking and improving business decision-making efficiency.
Education
Certifications
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