Prabeesh K. B.
QA Chapter Lead / Test Manager • Thrissur, Kerala, India • p**********@gmail.com • +91*******271 • ••••• • drivetube.ai/•••••
Professional Summary
QA Chapter Lead with 20+ years of experience leading enterprise quality engineering across Telecom OSS/BSS, NMS/EMS and Airline loyalty systems. Hands-on owner of API-first automation strategies, CI/CD quality gates and sprint-level performance testing using SoapUI/Postman, Playwright, JMeter and Jenkins. Experienced in defining test strategy and roadmaps, building automation frameworks in Java and Python, and embedding Shift-Left practices across Agile teams. Scaled and mentored QA chapters and test managers up to 20 engineers while improving regression velocity and lowering defect leakage. Skilled at system integration testing across COTS platforms (Siebel, Oracle OSM, Billing) and validating event-driven microservices with Apache Kafka. Proven at reducing cycle times, raising automated coverage, and institutionalizing traceability and RCA practices.
Technical Skills
Programming Language: Python,Java
Databases: Oracle
Version Control & Development Tools: Linux
DevOps & Infrastructure: Jenkins
Testing & QA: UI automation,Playwright
API Testing & Performance Testing: Stress Testing
Test Management & Defect Tracking: Zephyr,Xray,HP ALM
API & Integrations: Postman
Messaging & Monitoring: Apache Kafka,Telemetry
Generative AI & LLMs: GitHub Copilot,Atlassian Rovo Dev
Project Management & Collaboration: Rally,Jira,BSS
Validation & Qualification: Risk-Based Validation
Work Experience
IBS Software Pvt Ltd
Kochi, India
QA Chapter Lead
Sep 2022 – May 2026
Worked in aviation and travel software, leading QA chapter to deliver automation and performance validation for microservice-based product releases.
Tech Stack: Playwright, JMeter, Jenkins, Apache Kafka
- Scaled the QA chapter from 3 to 15 engineers to support API, UI and performance automation, enabling parallel sprint delivery and broader automation ownership (grew headcount by 12).
- Established a 70-30 API-first automation strategy that reduced sprint regression cycle time from 1 week to 3 days.
- Reduced average sprint defect leakage from 20% to 10% by introducing risk-based validation and strengthened CI/CD quality gates.
- Partnered with UI automation engineers to design and roll out a Playwright-based UI framework enabling sprint-level UI regressions.
- Automated load and stress testing for modified microservices each sprint using JMeter, catching performance defects prior to release.
- Integrated API and UI test suites into Jenkins pipelines to enforce pre-merge quality gates and accelerate feedback to developers.
- Piloted event-driven testing for microservices using Apache Kafka and instrumented QA telemetry to surface production-like issues earlier.
Wipro Technologies Ltd
Bengaluru, India
QA Manager
Mar 2022 – Aug 2022
Managed QA for large-scale telecom/enterprise integration programs, overseeing system integration testing across multi-platform COTS landscapes.
Tech Stack: Siebel CRM, Oracle OSM, Oracle Billing Care, HP ALM
- Directed a 20-member QA organization responsible for System Integration Testing across Lead-to-Cash customer journeys (led a 20-person team).
- Governed test architecture and integration approaches across Siebel CRM, Oracle OSM/UIM and Oracle Billing Care to ensure end-to-end traceability.
- Managed resource allocation and release priorities across concurrent cycles to maintain SIT milestones and emergency fixes.
- Defined SIT entry/exit criteria and enforced HP ALM-based traceability matrices for requirement-to-test coverage.
- Orchestrated cross-platform test data strategies to enable reliable multi-environment integration runs.
- Instituted post-release RCA workflows to identify root causes and close systemic quality gaps with development teams.
Virtusa Consulting Services Ltd
Bengaluru, India
Associate Manager – QA
Apr 2020 – Dec 2021
Led QA governance and automation standardization for distributed Agile teams delivering enterprise integration and platform modernization work.
Tech Stack: Jira, Xray, Postman, Java, Python
- Supervised four concurrent QA teams, managing recruitment, technical coaching and delivery commitments (oversaw 4 teams).
- Standardized QA governance, test plans and automation frameworks across distributed Agile squads to reduce duplication of effort.
- Implemented Postman-based API test suites and templates to accelerate service-level validation across projects.
- Led RCA on production escapes and defined preventative quality checkpoints embedded into the sprint Definition of Done.
- Deployed Zephyr/Xray test management practices within Jira to improve visibility of automation coverage and manual test runs.
- Coached engineers on building automation frameworks in Java and Python and reviewed framework design for maintainability.
Tech Mahindra Ltd
Bengaluru, India
Test Lead
Sep 2014 – Mar 2020
Executed validation for carrier-grade telecom services and NMS/EMS integrations, including service provisioning and telemetry.
Tech Stack: Rally, TIMS
- Led end-to-end validation for L3VPN, Carrier Ethernet and MPLS TE service provisioning using Cisco EPNM.
- Managed sprint backlogs, user story grooming and test estimation using Rally and TIMS to keep release commitments on track.
- Established daily QA telemetry and defect dashboards to provide executive-level visibility and expedite decision making.
- Designed service-level test scenarios for circuit emulation and performance-sensitive provisioning workflows.
- Coached test engineers on automation best practices and maintained scripted test suites for repeatable test execution.
- Coordinated cross-team handoffs for multi-vendor integration points to reduce environment-related defects.
British Telecom India Ltd
Bengaluru, India
Senior Test Consultant
Jul 2012 – Sep 2014
Delivered testing for MPLS L2/L3 VPN service variants on BT’s managed service platforms, coordinating CIT and UAT efforts.
Tech Stack: BT iVserv
- Led test case design and execution for complex MPLS L2/L3 VPN variants on BT iVserv and Vserv platforms using HP QC.
- Coordinated integration test execution across CIT and UAT teams to ensure consistent handovers and knowledge transfer.
- Authored detailed test scenarios to cover multi-service failure and recovery paths for carrier-grade SLAs.
- Validated configuration-driven variants and regression suites to reduce rework during release cycles.
- Facilitated cross-functional defect triage sessions to accelerate resolution of critical integration defects.
- Documented lessons learned and handed off regression packs to offshore teams for ongoing maintenance.
Wipro Technologies Ltd
Bengaluru & Kochi, India
Senior Test Engineer
Oct 2006 – Jul 2012
Performed system integration and UAT support for global telecom clients, producing test artifacts and coordinating with business stakeholders.
- Authored System Integration Test Plans, Requirement Traceability Matrices and Test Summary Reports for telecom programs.
- Partnered with business users during UAT to validate acceptance criteria and ensure on-time milestone delivery (100% on-time milestone execution).
- Designed end-to-end test scripts to validate OSS/BSS workflows and billing interactions across subsystems.
- Implemented structured defect triage and RCA practices that reduced recurring defect patterns.
- Maintained test artifacts and release checklists to support distributed project teams and offshore execution.
- Trained junior testers on test design, traceability and execution best practices to raise overall team capability.
Education
Birla Institute of Technology and Science (BITS Pilani)
M.S. in Software Engineering • Pilani / India • 2007 – 2010
University of Calicut
B.Sc. in Information Technology • Calicut / India • 2002 – 2006
Achievements
- Bravo Award — Tech Mahindra — 2017: Recognized for delivery excellence related to Cisco EPNM work.
- Senior Management Recognition — British Telecom — 2013: Awarded for contributions to iVserv platform testing.
- Feather in My Cap — Wipro Technologies — 2009: Recognition for delivery and quality contributions.
- Feather in My Cap — Wipro Technologies — 2010: Recognition for delivery and quality contributions.
- Feather in My Cap — Wipro Technologies — 2012: Recognition for delivery and quality contributions.
- TSP Excellence Award — Wipro Technologies — 2008: Award for excellence in testing processes and delivery.
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